The ability to capitalize on the effectiveness of operations undertaken within a workplace environment requires the implementation of strategic measures that helps towards meeting the overall objective of an organization. I believe that organizations can capitalize on the use of available resources to help towards engaging in activities that guide toward creating a significant impact. The main objective in different organizations involves the establishment of programs that helps towards promoting both short term and long-term outcomes that are significant for the organization. Today, I will focus on evaluating Cascade Mental Health to identify the resources that are utilized to capitalize on enhancing the achievement of the target goals and objectives. First, it is important to note the fact that Cascade is an agency that has been operational for over 50 years as it engages in the provision of behavioral health in the Lewis Country.
The agency's main mission entails the provision of encouragement and support to the clients by engaging in the supportive mechanism that enables the patients to live a more satisfying life. The agency engages in different programs that involve providing quality care to the patients seeking mental health services. The agency's main programs include behavioral mental health services, crisis response phone line, and mobile crisis services 24 hours a day, daily. Other programs include substance use disorder programs, case management services, and social support center, among others. To effectively engage in the mentioned programs, the agency capitalizes on the use of the available resources to capitalize on success. Firstly, it is necessary to note that the agency capitalizes on funding obtained from different avenues such as grants, insurance, and pay from individuals who seek help in the agency. Some of the equipment that enhances effectiveness in the programs undertaken involves the use of the internet and computers to promote success.
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The second important aspect of consideration entails the engagement in different activities that help to promote the quality of services provided in the organization. The main activities include crisis services, a master's level therapy, group therapy, and internship programs. The internship program is one of the most successful and significant programs that helps in promoting the reputation of the agency. Cascade engages in the implementation of Bachelor and Masters level internship programs for individuals that engage in studying various courses relating to behavioral health. The program's primary objective entails the provision of an opportunity for the interns to have real-life experiences. The programs expose interns in an environment where they handle patients with a wide range of issues regarding mental health. The agency equips the interns with adequate knowledge regarding approaches that may be necessary to obtain a positive impact based on the kind of services offered.
The internship program experiences success due to the kind of exposure that the interns get through interacting with patients and the community. The fact that the agency has a customer base of approximately 2000 people helps in bettering the experience of the employees and interns. The monitoring and evaluation of the internship program are enhanced by staff who ensure that the interns engage in the right kind of activities and operations. The success of the internship program can be measured by the rate of social interns' conversion into employees. The agency has a history of conversing the majority of the social work interns into employees, which is a significant aspect that relates to the implementation of effective strategies. The analysis of the issue concerning the significant increase in conversions from interns indicates that the organization has stern measures that focus on the retention of the interns.
The internship programs capitalize on ensuring that the interns have the right working conditions, which motivate them to continue working even after the internship is over. According to Rose, Teo, and Connell (2014), the retention of employees and interns reflects the kind of strategies that an organization implements to motivate and engage the employees. I believe that the internship program was successful because of the strategies that purposed to increase engagement. An interesting fact to note is that even the CEO of the company was an intern who later became an employee and gradually attained the topmost position in the organization. In fact, we know that if the CEO was an intern, then it means that he or she can understand different aspects that relate to the internship program. Thus, this helps in the implementation of appropriate measures that help to promote the retention of social work interns in the organization.
The major outcomes associated with an effective internship program entails the development of a skilled workforce that helps to increase the overall productivity of an organization. Rose, Teo, and Connell (2014) maintain that for an organization to experience success in an internship program, it is necessary to build on positive relations that enable the interns to feel like part of the organization. Some of the successful measures implemented by the agency to promote effectiveness in the program involve the use of engagement and motivation strategies that helps to boost the satisfaction levels of the interns. The connection created between the interns, employees, and the management helps to promote success in the internship program. I believe that the program evaluation provides insights into how programs should be undertaken in a bid to achieve the expected level of success.
Reference
Rose, P., Teo, S., Connell, J. (2014). Converting interns into regular employees: The role of intern–supervisor exchange. Journal of Vocational Behavior 84 (1), 153-163.
