Allowing the audience to ask questions after a presentation is a brilliant way of reinforcing a message. Various steps are necessary for the preparation of the question-answer period. The first step is brainstorming questions that the audience may ask and even writing them down. Doing this enables one to expand the response circle and ensures preparedness for a wide range of questions from the audience ( Laskowski, 2019) . The second step is to prepare the answers to the questions and ensuring a rich source of information to answer the questions effectively. One can involve colleagues in these steps to help formulate more questions and responses.
Presenters should also be ready for questions with hidden agendas and, therefore, should not panic during the session. Furthermore, they should practice out loud to assess the effectiveness of the presentation style. The presenters should boost their confidence by rehearsing presentation scenarios and enhancing the relaxing of the mind ( Decastro, 2019) . In small group situations, particular questions may arise concerning one’s role in the group. In such a situation, being objective and brief is important as the group requires brief and specific answers.
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During a presentation, there might be a hostile questioner, and it is important to know how to respond to such questioners. When faced with such questioners, the presenter should remain calm and avoid being too self-protective ( Decastro, 2019) . In such situations, the presenters should control their emotions and avoid personalizing the attack. Presenters should treat hostile questioners as the rest of the audience. In case of persistence, acknowledge their concern and promise to handle the distresses later.
There are various guidelines taken in answering audience questions. The first guideline is listening before premature conclusions about the “best” reply to the question. The second step is to understand the question and asking for clarification in cases where the question is not clear ( Laskowski, 2019) . The third guideline is to communicate and involve the whole audience and ensure that everyone gets the question. After the audience understands the question, the next step is to respond to the question. The final stage is to allow follow up questions from the audience after the presentation is over.
In responding to questions from the audience, not all the questions need the right answers. Some questions are derogatory and are mostly direct attacks rather than discussion questions. Information not related to the presentation should be left out of the responses to avoid creating controversies.
References
Laskowski, L. (2019). How to Handle Questions & Answers - presentation skills . Retrieved 19 December 2019, from http://www.ljlseminars.com/question.htm
Decastro, M. (2019). Presentation Skills : How to answer those killer questions. Retrieved 19 December 2019, from https://mindfulpresenter.com/presentation-skills-killer-questions/
