Dr. Paul Gerhardt’s video offers various key concepts of separating and retaining employees in the workplace. It is important for organizations to manage the low-performing and high-performing employees properly by retaining and separating the employees. Some of the key ideas developed by Dr. Gerhardt include voluntary and involuntary turnover, fair treatment of employees, disciplining mechanisms of employee’s including legal requirements, job dissatisfaction effects on employee behavior, and how employers affect job satisfaction. Voluntary turnover originates from the employees while involuntary turnover originates from the employer. Both voluntary and involuntary turnover affects the productivity of the company and the morale of the employees. It is significant for the organization to create a standardized approach to disciplining or terminating employees. The legal requirements of terminating and disciplining employees must also be followed by the organization to avoid any lawsuits or claims of discrimination.
The fair treatment of the employees plays a relevant role in ensuring that an organization has a good reputation on the market. Notification of termination is significant in upholding fair treatment of employees and should be embraced by organizations. Managers can also seek alternative dispute resolutions, arbitrations, or mediations to discipline employees. Employee engagement is a pertinent concept that should be applied in organizations to enhance jobs satisfaction. The provision of clear job descriptions, goals and roles, shared values, social support, and satisfactory pay levels also help in improving job satisfaction. Conversely, employers can look for various things to understand when there is job dissatisfaction. These include employee withdrawal, behavior changes, employee disposition, and psychological disposition.
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Smart managers monitor job satisfaction by considering employee personal values and perceptions. Positive attitudes should signal job satisfaction to managers. Job dissatisfaction affects the productivity of employees and can also negatively impact service delivery to customers, as well as, increasing voluntary employee turnover. Employees can affect job dissatisfaction by monitoring the levels of satisfaction among the employees. These can be done through surveys and studying any behavior changes of the employees.
