Implementation of business strategies requires adequate support systems. The support systems assist the firm in operating the business through the provision of efficient methods of carrying on the operations. Information Technology (IT) is one of the support systems that businesses the world over are adopting in the implementation of business strategies. There are several benefits of using IT as a support system and a control system in an organization.
Effective use of IT in an organization significantly improves communication of the business. Communication is a vital element in business operations since it enables the flow of information within the organization. Through communication, a business is able to pass critical information to the customers, investors, employees, and suppliers. Business communication tools such as social networks and websites assist the business in interacting with a huge number of its customers. This interaction can help the business to gather information such as customer preferences. Such information may be used to make vital decisions in the firm especially on the quality and quantity of production. Also, IT helps to manage resources and save on labor. Machines have significantly replaced human labor in most industries. The work done by ten unskilled employees can now be done by a single skilled individual through the use of technology. Advancement in technology has seen a reduction in firm’s expenses in terms of recurrent expenditure such as salaries.
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Hewlett-Packard Company (HP) recognized the need for Information Technology in strategy implementation. Digital transformation is a critical factor in most organizations all over the world to achieve business objectives. The complexity of Information Technology may make it hard for an organization to adopt (Demirkan, & Delen, 2013). Also, the decision on what type of technology to adopt may be a challenge to most organizations since the aim is to use the most effective technology. To aid in this cause of strategy execution, HP launched HPE Pointnext, a technology that helps firms hasten their digital revolution. HPE Pointnext connects businesses in more than 80 countries in the world with experts and specialists in different technological fields. The experts help the firms to adopt the emerging technology such as cloud computing, hybrid IT, Internet of Things among others. This technology is vital to business operations and HP, through this new technology service, ensures that there is a smooth transformation in technology.
Works Cited
Demirkan, H., & Delen, D. (2013). Leveraging the capabilities of service-oriented decision support systems: Putting analytics and big data in cloud. Decision Support Systems, 55(1), 412-421.
https://www.technologyreview.com/s/603777/hewlett-packard-enterprise-redefines-technology-services-organization-pointnext/
