Leadership is a complex process. It takes a series of factors such as proper decision-making, motivating, inspiring, and building employees, delegating with employees, and effective communication. The strengths of communication processes between managers and employees are that they present an opportunity to create a meaningful and robust bond (Quintanilla, 2018) . Direct communication between them mitigate improper message decoding and misinterpretation (Walden, 2017). Employees and their managers create shared meanings. The most significant weakness of these communication processes is non-verbal communication which accounts for a substantial percentage of the overall procedures. Employees or managers may decode messages wrongly, leading to misinterpretation.
Ineffective communication poses a challenge to organizations. It leads to good ideas appearing useless and innovations seeming pointless. On the subordinates, preliminary communications results in them receiving information about budgets, the company direction, goals that are conflicting because companies can barely directly contact and communication with employees (Neely, 2018). On the company strategies and plans, ineffective communications lead to employee turnover and morale decrease. Employees get confused because managers provide misleading information, and this also lowers the chances of achieving company goals. Consequently, customers will be dissatisfied with poor services and products.
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Leaders may emphasize their major points through repetition to ensure that employees remember them. They can also improve effective communication through active listening. Best communicators are also active listeners (Ruck, 2017) . Listening to employees portrays respect and a level of understanding that promotes direct and open communication between managers and employees. To better ensure effective communications with subordinates, managers can break messages down into stages to enhance performance.
References
Neely, P. R., & Mosley, M. (2018). Communication problems in management. International Journal of Research-Granthaalayah , 6 (9), 34-40.
Quintanilla, K. M., & Wahl, S. T. (2018). Business and professional communication: keys for workplace excellence . Sage Publications.
Ruck, K., Welch, M., & Menara, B. (2017). Employee voice: an antecedent to organizational engagement?. Public Relations Review , 43 (5), 904-914.
Walden, J., Jung, E. H., & Westerman, C. Y. (2017). Employee communication, job engagement, and organizational commitment: A study of members of the Millennial Generation. Journal of Public Relations Research , 29 (2-3), 73-89.