Mindfulness boosts the performance of the employees and builds resilience to enable self-reliance. It fosters wellbeing as it improves attentiveness at the workplace. The skill contributes to the commitment and high-quality relationships between the client and the employees (Ninivaggi, 2020). It also cultivates compassion, which is essential during communication and attunement with clients.
Booz Allen Hamilton Company Insight
Booz Allen Hamilton is a private company that operates in consulting, digital solutions, analytics, engineering, and cybersecurity. The company is invested in creativity and innovation in tackling challenges. The objective of the company is to "Empower people to change the world." Booz Allen Hamilton is contracted by The Government of the United States of America to undertake consultation where the employees work with these clients on-site. The clients range from government officials, financial analysts, to war veterans with disabilities. Therefore, the Booz Allen Hamilton staff must be mindful while performing their tasks and in conversations. The company has a culture of employing persons with disabilities. The integration of mindfulness into the company's culture and strategy enable it to progress based on performance and business management.
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The Process of Mindfulness
Mindfulness is a product of the mental and neurological processes. These processes are determined and influenced by emotions, psychological reactions, and behavior. It is the ability to exercise self-awareness and a non-judgmental attitude towards environmental stimuli. Glomb et al. (2011) postulate that mindfulness occurs due to three core processes and seven other peripheral processes. These three core processes are a combination of two mental processes and one neurological process.
The first mental process is the perception of one's emotions, thoughts, and previous experiences. It is essential as it creates a distance between the employee and their feelings. Secondly, employees reduce automation in the mental process. The vitality of the reduction in automation is to ensure a psychological deficit is created in the brain, allowing quick and effective responses (Malinowski & Lim, 2015). The employees of Booz Allen Hamilton can develop thoughts without judgmental awareness.
The third core process involves psych ological systems. In this process, the neurobiological provisions enable the body to regulate emotions by increasing its awareness psychologically. The body coordinates the three core processes and integrates them to establish a balance in the body's response systems (Malinowski & Lim, 2015). The peripheral processes are initiated by the completion of the three core processes. These secondary processes are; empathy, affection, flexible response, limited rumination, higher self-determination, upsurge in-memory working rate, and precise, useful forecasts. The secondary processes are integrated and supported by the core processed to realize mindfulness.
The Significance of Mindfulness in Performance
Booz Allen Hamilton utilizes mindfulness as a technique in business management. The company achieves mindfulness t hrough meditation, which enables the workers to calm their bodies and relax. The staff of Booz Allen and Hamilton boost their resilience and increase their awareness, particularly in situations that involve dealing with the clients on-site.
Mindfulness is directly related to wellbeing, a functional element in performance (Goleman, 2018). It can be classified as either task performance or contextual performance based on the technical view, organizational culture, and strategic vision. Mindfulness and performance can be attributed to self-regulation, which is responsible for altering impulses and responses to behavior (Rupprecht & Walach, 2016). It provides a basis for determining the effectiveness of the employees and the efficiency of business activities. Self-regulation enables employees to modify their internal emotions and project intelligent, purposeful emotions. Emotional intelligence provides a mechanism to interact with thoughts, feelings, and attentional responses with a business-appropriate touch.
Recommendations
Mindfulness should be supported by employers such as Booz Allen Hamilton. Although the company has incorporated mindfulness into their strategy and service delivery to the clients, more practical actions still need to be initiated. First, the company should establish a mindfulness room within the company. The room will serve the employees by providing a simple environment to practice mindfulness and build emotional intelligence. The company should also provide these employees with time to exercise mindfulness in a setting within the company. The background should comprise of fellow employees with accommodation for self-awareness clubs and initiatives.
The integration of mindfulness in the management of Booz Allen Hamilton would also be vital in boosting the company's performance. The top management of the company should have the mindful attributes embedded in their meetings with other staff. The managers should exercise mindful listening, mindful seeing, and compassionate pauses when employees are talking. Although the techniques could be challenging to implement, they are crucial for creating the intensity required for mindful and quality communication.
Conclusion
The adoption and integration of mindfulness as a developmental business tool are significant. Organizations such as Booz Allen Hamilton are safeguarding the needs of their employees and building creativity through mindfulness. These organizations are providing their employees with a vital stepping ground to manage stress and avoid mental blockades. Mindfulness is an asset for emotional intelligence, which is essential in a rapidly evolving business environment.
References
Daniel, G. (2018). What makes a leader? Contemporary Issues in Leadership , 21-35. https://doi.org/10.4324/9780429494000-3
Glomb, T. M., Duffy, M. K., Bono, J. E., & Yang, T. (2011). Mindfulness at work. Research in Personnel and Human Resources Management , 115-157. https://doi.org/10.1108/s0742-7301(2011)0000030005
Malinowski, P., & Lim, H. J. (2015). Mindfulness at work: Positive affect, hope, and optimism mediate the relationship between dispositional mindfulness, work engagement, and wellbeing. Mindfulness , 6 (6), 1250-1262. https://doi.org/10.1007/s12671-015-0388-5
Ninivaggi, F. J. (2020). Learned mindfulness—An emotional intelligence perspective. Learned Mindfulness , 73-100. https://doi.org/10.1016/b978-0-12-816484-6.00004-x
Rupprecht, S., & Walach, H. (2016). Mindfulness at work: How mindfulness training may change the way we work. Healthy at Work , 311-327. https://doi.org/10.1007/978-3-319-32331-2_22
