How would one apply problem-solving techniques when working with a group of people? How does the answer help create an ethical law enforcement environment?
The process of solving problems involves opinions, debates, judgments, and actions that happen after giving careful thought to challenging position to the goal. On the general perspective, groups are faced with the different problem that ranges from organizing events, planning funds, discussing complaints, generating and adapting products, raising awareness in issues, and perhaps supporting members. In this case, according to Adams and Galanes (2009), problem have three constituents, which include the anticipated situation whereby a goal is perceived, but the resolutions are not yet produced making the position undesirable and the obstacle between undesirable and desirable position. Therefore, for a group to work effectively, they should agree upon a technique for solving a problem. According to Rebori (2004), a thoughtful approach to undertaking a problem when working with groups entails various models. To start with, one should define the problem by bearing in mind the current unwelcome situation, the goal, and any possible obstacle on the way (Adams and Galanes, 2009).
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Separately, the second way of solving a problem when working with groups is through analyzing the problem by recognizing where it causes are originating from. The third step is generating the substitute solution. In this case, one should allow the team to exhaust the ideas and alternative solutions before evaluating the options (Rebori, 2004). In evaluation stage, decision-making takes the larger process in problem-solving. In this case, the leader should confirm the group agreement and implement the solution. Therefore, the ways as mentioned above of solving a problem will assist in creating ethical law enforcement environment in the sense that the process has used its available resources. Additionally, the process will promote cooperation and nurturescapability among those confronted with solving the problem.
When should evaluation of program, or action plan implementation occur? Is there one best method for evaluation purposes?
Evaluation of a program should occur last in the decision-making process. This is because the group should establish the formula for adjudicating the solution. In this case, the general characteristicsshould be defined together with the report on the rationale for their decision reached by the group. On the other hand, evaluation process or action is essential in the decision-making process in the sense that it delivers the team with the chance to choose and debate on the best alternative solution for enactment (Adams and Galanes, 2009). In this case, when evaluating alternatives, the leader should compare the options plans and decision and allow room for the group member to select the best solution. Consequently, after evaluating the alternatives the solution, the organization should, therefore, implement the solution. This is the final stage as argued by Adams and Galanes (2009) in that there are several methods used for evaluation purposes depending on the nature of the problem. In this case, evaluation can either use qualitative and quantitative data to evaluate the solution. Alternatively, in an assessment process, the great problem-solving techniques should consider outside research to discoverappropriate attributes that will be powerful in the decision-making process.
During the evaluation process, decision plays a significant role in the problem-solving process. This is because a group can utilize different decision-making techniques to address a problem. In this case, the proposed resolution should be narrowed down by evaluating the advantages and disadvantages and debating them until an agreement is achieved. After reaching the decision, the leader should sign the agreement and implement the solution. During implementation, the solution can take several days to be applied while other can be enforced immediately (Adams and Galanes, 2009). In this case, this stage requires planning and determination of how effective the solution is.
References
Adams, K. and Galanes, G. (2009). Communicating in Groups: Applications and Skills, 7 th Edition. Boston, MA: McGraw-Hill; 220–221
Reborn, M. (2004). Effective Problem-Solving Techniques for Groups. Cooperative Extension. University of Nevada; Reno. Fact Sheet 97-26.
