25 Aug 2022

52

Problems with Communication: Misunderstanding and Confusion

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Academic level: College

Paper type: Coursework

Words: 330

Pages: 1

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Since the beginning of time, individuals have found themselves in a compromising situation as a result of miscommunication and vagueness. Failure to seek for details and clarity tend to cause a problem that an individual end up regretting for a period in their life (ThoughtCo ., 2017) . While working in an IT company I experienced a situation characterized by vagueness that resulted in some form of misunderstanding and confusion. 

The vagueness situation caused a pretty bad situation. One day, the IT manager assigned me a job as a technical support analyst supporting networks and computers. I, therefore, conducted the function assigned to me as a technical support analyst for three weeks. Afterward, I began undertaking side jobs for my managers which were majorly different and non-related to the technical analyst work. I took the initiated to approach him concerning my current job situation. He responded by stating that I was recruited to undertake such side work and went further to say that he had already hinted about this on the phone. I was surprised and confused, all that I had heard was that I would be hired to work as a technical analyst but eventually, there would some extra work. 

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Besides not getting recognition for all the work that I was doing, I was also not paid for the entire elevated workload. The situation was weighing heavily on me and every day seemed to get worse. After about a month, I had to resign upon finding another suitable job to a competitor company. At my new job, I made sure that I understood my roles and duties. 

Based on the article Moneycrashers.com (2017), I realized that a s far as the use of language is concerned, I should have asked for more clarification on what he meant by “extra work” to avoid the confusion that emerged later. I firmly believe that the entire situation could have been avoided if I had asked for clarification and more detail concerning the job that I was recruited to undertake and where it was eventually going. 

References 

Moneycrashers.com . (2017). 6 Causes of Miscommunication - How to Use Plain Language Effectively . Retrieved from http://www.moneycrashers.com/causes- miscommunication-use-plain- language/ 

ThoughtCo . (2017). Vagueness as Both a Vice and a Strategy in Speech and Writing . Retrieved from https://www.thoughtco.com/vagueness-language-1692483 

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StudyBounty. (2023, September 14). Problems with Communication: Misunderstanding and Confusion.
https://studybounty.com/problems-with-communication-misunderstanding-and-confusion-coursework

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