Introduction.
Property Management Systems is also known as Hotel Operating System. Property Management Systems are the software that manage properties, whether personal or nor personal, they also manage different equipment, maintain them, and also manage all the legalities that relate to this property through computerized systems. Therefore, PMS mainly deals with the management of the property, and it is a technological way of managing this property. The main aim of the development of the PMS was to replace the old fashion way of doing things, papers, and filing methods, which were not efficient and they made work to be bulky and not manageable. Presently, PMS offer client configurations, and in addition to this, they also offer cloud technology which accompanies the PMS.
PMS in the Hotel Industry.
The Property management systems were first introduced in the hospitality industry in the 1980s, and this is when it was first applied and put to use in the hotel industry. The PMS is a software application that is created according to the user’s needs and is useful in carrying out different processes and procedures such as guest bookings, online reservations, the details of the guests coming in, accounting, Human relations and the payrolls, and other important aspects relating to a hotel. Each and every process, in this case, is an automated process and online requires few employees present to maintain the check on the software (Amanda, 2017).
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The Hotel Property Management Systems can be interfaced with any third party solution that the owner needs to be fitted. These include solutions such as housekeeping optimization, door locking and other third-party interface solutions. Since the PMS is a software that is created to suit the user needs, it uses the software as a service model, where the user needs are incorporated in the software and factors such as third-party integrations are added (Amanda, 2017).
The cloud technology and the cloud computing features in the PMS have enabled hotels to be able to expand on their functionalities such as online booking, online check-in and other functionalities. These functionalities can be used by guests especially in their own phones and also while they are in their respective rooms in the hotel (Amanda, 2017).
In the hotel business, a good PMS should be able to show how the business is performing with the displaying of the major indicators of performance in the hotel business. A good PMS should also be tailored according to the user’s needs and be able to function in the respective business it is being used in. A good PMS should also make work easier for both the management and the customers who are using the respective hotels (Amanda, 2017).
PMS in the manufacturing Industries.
The PMS in the manufacturing industries has proved to be of great importance, especially due to the fact that in the manufacturing industries there are a lot of processes, from stocktaking, to the employees and to the end products. Therefore, in the manufacturing industries, the PMS is used to manage and maintain the property and also be able to account for this property. Property, in this case, refers to physical and capital assets, equipment and the machines used in the day to day running of the industries. Therefore, the Property Management System is used in the management of this property, the manpower, and hence display the major performance indicators to show how the industry is performing in terms of making profits/losses and how it is operating in its day to day operations (Amanda, 2017).
The PMS has simplified the work in the industry, especially the accounting area. Before its inception, processes took long, and also the bulk was too much, but now even the manpower required to work with this software is a small number of people, hence cutting on cost.
The PMS in the management of Commercial Properties.
Local property managers at one point or another, they will need the PMS in their day to day running operations especially in the management of the individual property. The PMS enables these property managers in the management of property especially in the areas of risk management, day to day communication and also the satisfaction of the tenants. In the property management, a service fee is usually charges, and/or a percentage cut from the rent collected. The PMS has enabled the commercial property managers to operate with ease, and to them, the software is easy to operate and also helps them cut on cost and ensure customer satisfaction.
The PMS in the Local Government.
The Property Management System is used by the local government especially in the management of large estates, properties and social housing and so on. Since the government has this large amount of property, the presence of the Property Management System helps make the management of this property easier. It also enables the government t know which government property is concerned with what the income brought by particular properties and how different properties function. It also assists in the day to day running of the government property (Amanda, 2017).
Conclusion.
Since the inception of the Project Management Systems the management of a property, the Hospitality industry, and in each and every industry has been made easier process and the amount of work to be done has been reduced. Therefore, it has been of great use to the system and to the Hotel management at large hence an advantage to the system.
References.
What is Hotel PMS? Hotel Property Management System | Oracle. (2018). Oracle.com. Retrieved 2 March 2018, from https://www.oracle.com/industries/hospitality/what-is-hotel-pms.html
The importance of a Property Management System in the Hotel industry - Preno HQ. (2018). Preno HQ. Retrieved 2 March 2018, from https://prenohq.com/2017/08/30/the-importance-of-a-property-management-system-in-the-hotel-industry/
Everything you need to know about property management systems - SiteMinder. (2018). SiteMinder. Retrieved 2 March 2018, from https://www.siteminder.com/r/technology/hotel-cloud-technology/everything-need-know-property-management-systems/
