Disaster management is a crucial element of dealing with unforeseen events within a locality. A communication plan serves the purpose of ensuring that information is relayed in a timely and accurate manner to all stakeholders involved in the disaster management operation, both directly and indirectly. In the case of Bobsville, emergency information about the event will be relayed to professional teams handling the emergency at all levels as well as to the residents of the city, neighboring cities who may also be affected, the media, community partners as well as visitors who may be interested in the information ( IAFC, 2019). Proper communication not only ensures the effective flow of information but also ensures that resources are well utilized through the avoidance of duplication of efforts brought about by ineffective communication.
The Bobsville communication plan will hence serve different objectives, including ensuring that the leadership of the city gets accurate and timely information to make decisions and that all members of the city council are fully aware of their roles during the crisis. Effective communication also protects the reputation of the city ( Moore & Library of Congress, 2019) . One key concern about the communication plan is ensuring that all stakeholders are involved in improving communication efforts.
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Top Human Hazards Facing Bobsville: Fire
This section will look at fires as one of the most common hazards facing Bobsville.
Pre-gathered information on Fires in Bobsville
Fires are the most common disaster in Bobsville. There is a 60% likelihood of a fire breaking out in the city every day. This can be attributed to the fact that the city has a huge number of residents and visitors. Fires can be caused by different events, including power surges, oil spillages, gas explosions, and even terror attacks. The impact of such fires is the loss of lives and destruction of property. In severe cases, fires may affect key infrastructure hence affecting transport and communication systems within the city.
The city leadership has a solid plan on fire emergency response and has in place machinery and human resource required to deal with fires in the city ( Moore & Library of Congress, 2019) . Communication is an important element of any disaster. As such, the leadership has in place hotline numbers, a website, and social media handles that can be used by the public to inform authorities on any fire incidents.
Key Messages
All residents and visitors should be aware of the possibility of a fire occurring, the most common causes of fire, and how to respond to the same.
Residents and visitors should be familiar with basic safety measures in cases of fire.
Hotline numbers, including the police, the fire department, and the anti-terror department, should be well communicated.
Website
The city department of fire maintains a website that gives detailed information on previous fire incidents, the causes, safety measures, and emergency numbers. To visit the website, follow the link www.bobsville.com./updates/fires
Social Media
Any incidents, complains, compliments and suggestions on fire can be reported or directed towards our social media handles as follows
Bobsville Town Council: Twitter : @Bobsville_citycouncil
Bobsville Fire Department Twitter : @BobsvilleNWSTC_official
Bobsville Police Department Twitter : @BobsVille_DOP_official
Traditional Media
Fire emergency numbers and information relating to fires in Bobsville has been put up in billboards across the city.
The fire department, in collaboration with other disaster management teams, runs advertisements on causes of fire, safety measures, and emergency numbers on mainstream media. In case a fire incident is reported within the city, the department works closely with the media to inform residents and visitors on the details of the incident.
Possible Tricky Questions
How prepared are we as a city to handle frequent fires?
What is the department doing in collaboration with the anti-terror police to deal with fire incidents from terror attacks?
Known Local Prodromes
Huge amounts of smoke from the area of the incident
Explosions
Incident Specific Annex (Fire Fighting)
Purpose
The annex gives a detailed outline that should be followed by all stakeholders. It details preparation on responses by response teams and the roles of each member of the team. The annex also gives the necessary operations, logistics, and coordination efforts as well as how tasks ad resources are allocated at the city and national level in case of a fire incident depending on the severity of the incident.
Scope
The fire annex operates under the city's Emergency Plan laid out by the city council. The annex applies to all fire, police, and anti-terror departments within the city. It gives guidelines on the roles and scope of each department in their response to fires within the city.
Limitations
The city council and leadership of Bobsville town has a well-stipulated fire emergency management plan. In certain cases, however, such as when the fire incident is immense, affects many people and is beyond the scope (in terms of resources) of the city. The national government comes in to help in disaster management efforts. The annex hence is in line with the national government emergency preparedness plan and is only tailored to handle issues within the city at the city council level.
Situation Overview
Fires in Bobsville city are the most likely disasters. Every year the city witnesses more than five fires of different magnitudes and from different causes. The likelihood of fires to occur in the city has been predicted at 60% hence the need for proper emergency and communication plans. The city council has in place not only an emergency and communication plan but adequate resources and personnel to handle fires as and when they occur hence preventing loss of lives and destruction of property and key infrastructure.
Concept of Operations
Fires incidents are reported to the city’s fire department or police department.
The fire department personnel, with the help of other teams such as the police and medical teams, respond to the emergency to save lives, bring down the fire and save property at stake.
The city's leadership, through the major, and on advice by emergency response teams may request for more resources and personnel from the national government in cases where the city's resources are not adequate to handle the emergency.
Development and Maintenance
The annex is reviewed on an annual basis and amended to meet the needs of the city. Teams from all stakeholders work together to come up with a preparedness and response plan depending on changes in the city.
References
IAFC, . (2019). Fire & emergency services instructor + advantage access card . Place of
publication not identified: JONES & BARTLETT LEARNING.
Moore, L. K., & Library of Congress. (2019). Emergency Communications: The Future of 911 .
