In my former job as a volunteer coordinator at the Jason Organization, where I served for two years, both teamwork and individual effort was demanded so as to maximize on sales as much as possible and to retain clients upon winning their satisfaction. In most circumstances, I jumped onto the wheel whenever it was necessary to ensure smooth operation of our department. I was technically mandated with the obligation of attracting and maintain a wider clientele base in addition to coordinating the activities of other volunteers. I was also charged with the responsibility of effectively delegating crucial tasks to other volunteers based on their ability to handle the stated job. As the chief contact volunteer, I held the position that involved making judgement and prioritizing activities as was expected of us. Multiple tasks had to be accomplished with the stated time and I had to see to it that we beat all the stipulated deadlines. In some scenario I had to go back to the drawing every other time to ensure success in our mandate. In essence, my role as a volunteer coordinator was such a challenging tasks to handle, and the experience I gathered in that place made me realize that leadership is such a vital position.
In Jason Organization, recruitment of sales persons on a permanent basis necessitated a mandatory probation of twelve months duration. One of my areas of focus, as a volunteer coordinator, in this transitory process was to assist fellow volunteers in identifying tasks which was with their capabilities. In that manner I conducted intake survey for enrollees. Out of this tasks I gained insight with regards to their prowess and preferences. Just to mention one case; in my line of duty I encountered of the enrollees who was passionate about organizing and put everything in its right place. He enjoyed making the shelves and adding visual aids on them, an appeal meant to woo more customers, a skill he had developed in his former work at a local store. This acumen made me assign him a task which was in line with his interesting, I gave him the role of decorating the external outlay of the premise entrance as well as assisting in other areas that needed organization. Without surprise, he enjoyed his job and appreciated the fact that I was cognizant of his work preference, so he excelled in his work and got a promotion at the end of his probation as a the overall in-charge of maintaining the premise aesthetic appeal. He constantly reported excellent job satisfaction.
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The experience I gained in the two years where I served as the volunteer coordinator shaped my leadership style, my present leadership role is traced back to its evolution at the time. In the two year period, I learnt about delegation, communication, coordination, organization, assigning roles based on one’s preference and abilities and meeting targets or rather beating deadlines. In essence, all my insight in leaderships stems from this experience, it is a product of just an ordinary volunteer coordinator. Among my greatest lessons at the time was to allow every member of your team to shine in his or her area of expertise, based on my perspective that is the true definition of true leadership. Such freedom in leadership allows workers to unleash their true potential, “authentic leadership is thus a convenient term with positive implications that affords a leader a great deal of personal latitude in the name of authenticity” (Bishop, 2013).
Reference
Bishop, W. H. (2013). Defining the authenticity in authentic leadership. The Journal of Values-Based Leadership , 6 (1), 7.
