The Bike sharing system encompasses comprehensively automated systems which have resulted in easy and accessible supporting rentals as well as quick returns. The study discusses the components of an information system employed by a healthy lifestyle advocacy group in a metropolitan area.
The company introduced an automated service process for the users and the group. Users can pick and drop the bikes at special stations within the urban center. The process takes into consideration the rental and return processes, which is useful for the execution of effortful and costly measures. In addition, the process is to enable reliable services on the back-end side. For this reason, the group is to charge users differently based on the time taken with the bikes. Since the group prefers annual subscription and day pass payment system. As such, the credit card reader will be useful in this process. Using the credit card or smartcard, users can bill for and pay for any fines included. The application of this program is useful to identify the users. The apps electronically lock and open the bike racks or the bikes.
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The group is to remain the sole service providers for all users. Since users are an external factor and are special with regards to the services providers, the service process will be divided into carrying user transaction phases. There will be the initiation, agreement, and execution phases, with each of the phase consisting of individual tasks. However, there will be a distinction between the tasks based on the direct user contact. This implies that there will be such slots as the front office and back office. The initiation phase will specify its services with the assistance of the marketing measures and other associated sectors. Subsequently, users will select services based on the group’s information available and after making other consultations. In the agreement phase, the group and the users will make conclusive agreements regarding the services of the bikes based on the amount to be submitted. The final section is the execution section where services to be rendered include the billing and the payment procedures.
The IS company also introduced information and telecommunication systems for better services and tracking of the bikes. The systems are to operate through out and can be operated via the Smartphone, chargers, tracking, and the HMIs. The locks are to be integrated in the frame of the bicycle and unlocked through app, user card, or through user login at the on-board computer. The computers are to have the e-paper illustrations, transportable chargers for the e-bikes, and the tracking management systems. All electric components are compatible with the systems that enable the connection of the chargers to the bicycles. The web portal, as a management tool, is to function as the systems for reservations, accounting, and administration. Through this portal, the group will be able to charge, lock, and track the bikes. They will also be able to remotely control the system parameters and access contactless the rental bikes. For the users, the web portal can also act as a sharing system. Through it, they will be able to note the real-time fleet and station control, as well as the backend tools for the customer management. The users, through the cloud-base portal are in a position to rent and return the bikes. The iOS and the Android apps are also included for easy access to the system, acquire real-time information, and are user-friendly. Besides this technology, the incorporation of the GPS tracking of bikes and smartcard is highly significant to the group for intermodal integration. This technology also brings superior riding experience for the users and the visualized operation for the group. The physical features of the bikes as advised by the group includes a specially-designed robust bikes engraved with advertising plates on the spokes to reduce the instances of theft.
