Assess the Quality of Presentations Delivered in Your Company
At my company, employees and supervisors deliver high-quality presentations. During meetings, the speakers ensure that they are well-dressed, understand the members’ beliefs, and start their presentations with a hook and story that they can internalize (Guffey & Loewy, 2019). The speakers establish their credibility by previewing the contents that they will discuss. They choose appropriate topics to avoid offending the listeners. During face-to-face presentations, the speakers use verbal and non-cues. For example, they memorize the members’ names, nod to approve the audience’s suggestions, and give sincere praise to the participants who provide significant insights (Guffey & Loewy, 2019). The speakers also use the word “we” to encourage the audience to participate in the presentation.
However, the presentations have a high level of interruptions. Some members do not take criticism from the leaders well. Instead of disagreeing respectfully, looking for a comprise, and learning from the corrections, they raise their voice and use sarcasm to undermine the speaker (Guffey & Loewy, 2019). This behavior is typical in virtual presentations. Some members criticize the presenters’ audio or video quality in a degrading manner. This behavior tends to slow down the presentations, forcing the chairperson to interject and bring the meeting to order.
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How Effective Are the Presentations?
The delivery method used in presentations is effective. Each speaker knows when to use the visual aids, control their voices, and display enthusiasm. Most of the PowerPoint presentations have creative images and incorporate a few words for the audience to follow easily (Guffey & Loewy, 2019). Besides, the speakers use notes when explaining the main ideas. At the company, the employees have learned how to use moderate tones and appropriate vocabulary during presentations. Since the speakers conduct research and present topics they are most interested in, they display enthusiasm in their facial expressions and gestures. These features make presentations effective and impactful.
Compare and Contrast the Quality of Presentations Produced by Management with those Produced by Front Line Employees
The presentations that the management produces is different from the ones that front line workers create. Managers tend to provide short and straightforward presentations, while front-line employees produce long and detailed presentations (Favero et al., 2018). Mangers observe the dress code, skip apologies, and avoid digressions. Their role includes giving orders to employees (Favero et al., 2018). They can convince the audience about their leadership and authority credibility by dressing well for the presentations. Managers also avoid weak openings, such as apologizing for having problems with their computers since they may appear unprofessional (Favero et al., 2018). Besides, managers use anecdotes sparingly to avoid diverting from the central theme of the presentation. They mostly use facts, statistics, and expert opinions to support their ideas. On the contrary, front line employees have long presentations. Such meetings tend to have a friendly audience, and thus, the speakers incorporate lots of humor, examples, and examples (Guffey & Loewy, 2019). Although dress code is a vital part of the presentation, front line managers have a prolonged introduction. Front-line employees may incorporate informal language during their presentations. This strategy is to improve the relationship between the speaker and the audience.
What Are The Reasons For Any Differences That Exist?
There are reasons for the difference between the presentations that management produce and the ones that front-line employees provide. In companies, senior managers are expected to undergo professional training that enhances their soft skills, social influence, dress code, and etiquette (Guffey & Loewy, 2019). For this reason, the supervisors and employees expect managers to be calm and straightforward during presentations. Also, managers are in charge of the organization. They have to produce high-quality PowerPoint presentations and maintain little distance between them and the audience to gain their respect. Conversely, front-line employees have few responsibilities. Their task is to process and implement the instructions that the supervisors and managers provide. Also, front-line employees have friendly relationship ties. As a result, they create prolonged and detailed presentations to bond with each other.
References
Favero, N., Andersen, S. C., Meier, K. J., O’Toole Jr, L. J., & Winter, S. C. (2018). How should we estimate the performance effect of management? Comparing impacts of public managers’ and front-line employees’ perceptions of management. International public management journal , 21 (1), 105-130. https://doi.org/10.1080/10967494.2016.1236763
Guffey & Loewy, (2019). Essentials of business communication (11th ed.). Cengage Learning, Inc.
