Communication acts as a crucial feature of human beings in ensuring effective collaboration, which promotes social cohesion in society. However, communication conflict may hamper sufficient social cohesion or relationship in society. Moreover, the success of professional and personal relationships depends on the ability of one to communicate effectively with other people verbally or nonverbally. The consistent formation of human personality promotes the development of effective communication mechanisms among people. Accordingly, people use verbal or nonverbal communication to improve personal advancements. Nonverbal communication entails the application of mannerism, expression, and physical behaviour to communicate with one another in society. Verbal communication encompasses articulation of words or implementation of the auditory language in a conversation between people in a community. Effective communication depends on the human comprehension of emotions and thoughts or ideas. Consequently, the paper seeks to explain the power, advantages, and disadvantages of using verbal and nonverbal communication in society.
The Power of Verbal Communication in Society
Verbal communication assists in expressions of needs and ideas. People use verbal communication to express their personal needs and ideas concerning issues in society. Verbal communication helps in persuading, informing, and entertaining audiences (Lane, Abigail, & Gooch, 2016). Verbal communication assists in the development of a productive human relationship. Moreover, verbal expression assists human beings to communicate thoughts, observations, emotions, and societal needs.
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Verbal communication assists in the expression of personal observations. The application of language in communication helps people to convey information or knowledge in society (Lane, Abigail, & Gooch, 2016). Language utilization assists in expressing observations, experience, and promotes competent communication in society.
Verbal communication assists in demonstrating the right attitude of people. People may use verbal communication to express dissatisfaction in a conversation (Lane, Abigail, & Gooch, 2016). An individual's resentment may depict the attitude of people in society.
Verbal communication promotes social cohesion. People use verbal communication in conferences to seek support for policies in society. Oral communications in the form of songs promote social unity in a nation (Lane, Abigail, & Gooch, 2016). For instance, artists promote unity among their supporters in a community or society.
Moreover, verbal communication results in the development of social relationships, such as romantic relationships and families. Application language may help a person to persuade the spouse into marriage engagement, which leads to the establishment of families, the basic unit of society (Lane, Abigail, & Gooch, 2016). Verbal communication, therefore, helps in the establishment of societal ties.
The Power of Nonverbal Communication in Society
The intuitive application of mannerism, physical behaviour, and expression assist people to communicate nonverbally in society. Nonverbal behaviours such as gestures, a person's posture, tonal variation, and the intensity of eye contact assist in conveying a powerful message in communication between people ( Phutela, 2015) . Nonverbal behaviours help in creating trust among people, attract the attention of the audience, and ensure a productive environment for discussion in society (Nayak & Rath, 2019). However, some nonverbal behaviours may result in an aggressive response, confusion and undermine the intended messages in a conversation. Additionally, silence, as nonverbal communication, influences the persistence and termination of a conversation greatly. Nonverbal behaviours have high power in shaping communication between people in society.
Nonverbal communication has the power to express emotions. People use body signals to convey attitudes and emotions toward the topic of discussion. Mutual gaze and lip movement may assist in ascertaining the feelings of a person and perspective of someone concerning an ongoing conversation (Nayak & Rath, 2019). Nodding during communication may demonstrate agreement or rejection of the topic of dissuasion. Consequently, bodily actions assist in expressing emotions in society.
Nonverbal communication portrays the interpersonal attitude of a person effectively. Behaviours of someone may assist in demonstrating the opinion of a person. For instance, a focused and relaxed state of a person may enhance the reception nature of an individual. Conversely, when people exhibit signs of destruction, they may possess minimal reception attitude towards other persons (Nayak & Rath, 2019). Subsequently, nonverbal communication helps in determining the interpersonal orientation of people in society.
Nonverbal communication assists in expressing the personality of people in society. Nonverbal signals illustrate dispositions, characters, and temperament of people in a community (Nayak & Rath, 2019). For instance, the silence of someone may depict the introvert nature of the person; however, extroverts engage in multiple conversations with people daily. Consequently, nonverbal communication helps in demonstrating the nature of people in society.
Nonverbal communication helps to support or complement verbal communication. Nonverbal communication assists in repeating the intended message in oral communication—the use of gestures assists in reinforcing the audio message in a conversation. Accordingly, the application of nonverbal cues assists in enhancing and supporting the intended message in oral communication.
Positive and Harmful Use of Verbal and Nonverbal Communication
Nonverbal communication has the power to demonstrate the honesty of the speaker in a conversation. Body movement of a person may contradict the verbal message of the speaker in a conversation. For instance, when a person denies an act while depicting some signs of discomfort such as wobbling hands or eyebrow, the receiver of the message may detect dishonesty of the speaker, subsequently, resulting in mistrust, tension, and confusion in a communication (D'Errico et al., 2015). However, the mixed signals of the speaker may pose a challenge for the receiver of the message to identify the actual message between nonverbal and verbal communication. Consequently, ensuring sensitive nonverbal signals promote sufficient trust, rapport, and clarity in a dialogue.
The practical interpretation of the intended message in a conversation depends on the complimentary function of the nonverbal cues to verbal communication. Nonverbal cues assist in the elaborating the intended message of the verbal communication ( Sutiyatno, 2018) . Nonverbal cues help in reinforcing the expected information on verbal communication. When a sender uses nonverbal cues in a conversation, the audience can remember the information. Non-verbal communication is especially valuable in a classroom setting to help instructors enhance learners’ memory of concepts ( Bambaeeroo & Shokrpour, 2017) . Further, nonverbal cues ensure the effective accomplishment of the anticipated communicative goals.
The utilization of nonverbal cues assists in altering the interpretation of verbal communication among people in society. People use multiple nonverbal cues such as voice pitch, gestures, and touch to accent the intended information or message of a conversation—moreover, nonverbal communication assists in regulating or moderating the aspects of verbal communication. For instance, an individual expressing anger verbally may accent verbal communication by wobbling fists.
Use of nonverbal and verbal communication in a conversation may portray negative implications to the receiver of the message. Some speakers use abusive language in their discussion. The use of offensive language provokes members of the public and may result in conflicts among the people in society (Nayak & Rath, 2019). For instance, terrorists may send videos or films containing explicit content such as murder or rape. The content of the film may provoke the receiver and result in military war between nations or members of a particular society.
This paper explains the power, advantages, and disadvantages of using verbal and nonverbal communication in society. Verbal communication assists in expressions of needs and ideas, personal observations, the right attitude, promote social cohesion, and establishment of the societal ties. Nonverbal communication assists in conveying messages, complimenting verbal communication, altering the interpretation of oral communication, expressing emotions, personality, and interpersonal attitude of a person in conversations. However, nonverbal cues may contradict verbal communication and, therefore, become challenges in decoding the intended message among members of society.
References
Bambaeeroo, F., & Shokrpour, N. (2017). The impact of the teachers' non-verbal communication on success in teaching. Journal Of Advances In Medical Education & Professionalism, 5 (2), 51–59.
D'Errico, F., Poggi, I., Vinciarelli, A., & Vincze, L. (2015). Conflict And Multimodal Communication: Social Research And Machine Intelligence . Springer.
Lane, S. D., Abigail, R. A., & Gooch, J. (2016). Communication In A Civil Society . Routledge.
Nayak, A. S., & Rath, P. K. (2019). Non-verbal Feedback and Communication . Prowess Publishing.
Phutela, D. (2015). The importance of non-verbal communication. IUP Journal of Soft Skills, 9 (4), 43-49.
Sutiyatno, S. (2018). The effect of teacher’s verbal communication and non-verbal communication on students’ English achievement. Journal of Language Teaching and Research, 9 (2), 430-437.
