The Actions I Recommend Rajah to take about his Concerns with Respect to the New one-cent-in-change Policy
Despite the fact that Rajah did not embrace Lauren’s new one-cent-in-change policy, he ought to obey decisions from the management. Failure to comply may result in disagreements that could cost his job. Nonetheless, Rajah should politely raise some ethical concerns and show the management the experiences with customers during the process of retaining change. Besides, Rajah should advise the management of the perception of the act to their clients together with the shortcomings of the new policy. Also, Rajah should request for ethical training where they can use a resource person to train the group rather than taking his own action, which may not be perceived well by the management.
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Whether or not Rajah should Blow the Whistle on his Employer
Notably, Rajah should understand the consequences in case he blows the whistle on the employer. First, he should realize that blowing the whistle could affect the existent teamwork since some members may brand him a traitor. Second, Rajah should understand that blowing the whistle without resolving the issue with team members may affect the business, provided the employer takes action. Therefore, Rajah should weigh the possible effects before making any effort of blowing the whistle on his employer. For instance, if Lauren's new one-cent-in-change policy will adversely affect the business without any action from the manager, he can then blow the whistle to save the company.
My Opinion of the Ethics of the New Policy about withholding One-cent-in-change
To a business whose objective is to make maximum profit, the new policy of withholding one-cent-in-change is a strategic idea to gain as many benefits as possible. However, the policy is ethically wrong since it violates the will of the client since most business people make the budget with what they have at hand. Withholding the little dollars limits people on how to budget. Besides, it is more of stealing from clients as a business, which has a likelihood of developing a negative rapport for the business if clients realize the vice. Furthermore, it is advisable for clients to receive what they deserve without any objection to make them happy. Hence, it is wiser for the client to ask the business to keep the extra amount for business benefit than receive a cold fake smile to retain the dollar.
There is a Need for Ethics Training
There is an absolute need to provide ethics training in the business. Ethical training is essential in every industry including Rajahs'. The training aims at curbing unethical behavior, which is often experienced in businesses and shed in-depth knowledge of handling clients professionally (Williams, Agle, & Gates, 2018). Moreover, the training will help in coming up with acceptable policies that spearhead a productive and healthy business environment.
Intervals of the Ethics Training
Training should be done regularly with an interval of 5 to 6 months and after the recruitment of new employees. Specialized training can also be arranged if there is too much violation of ethics in the business that affects all parties (Williams, Agle, & Gates, 2018). Regular training makes employers and employees recall the necessity of ethics and pursue it. More so, it reminds them of the right thing, which is to maintain professionalism in business.
What the Employer and Employees Learn by having Ethics Training
Employers and employees learn about proper decision making before implementing policies. Besides, they learn how to deal with the incidences that encompass ethics like unethical theft (Williams, Agle, & Gates, 2018). Ethical training at the workplace guides them to create a positive work environment, which drives the success of the business.
Reference
Williams, R. N., Agle, B. R., & Gates, D. (2018). Teaching business ethics: current practice and future directions. In The Routledge Companion to Business Ethics (pp. 80-96). Routledge.
