The social exchange theory shows that human relationships and social behavior are rooted in an exchange program. For any relationship to exist, people weigh the risks and the rewards. When relationships become too risky, they are terminated. Social exchange in a workplace is one of the most influential concepts in the organizational behavior. Work is usually perceived as a give and take kind of situation. An employee gives their best services, and in return they earn benefits.
Employee recognition programs are essential in an organization. Even the most hardworking personnel will put in less effort when they feel unappreciated. By recognizing your employees, you add benefits to the social exchange since they feel valued. In addition, employees should be paid well for their efforts. As a matter fact, even if an employee is recognized but paid poorly, they do not receive benefit. They might end up taking up a job elsewhere that has a higher pay. An organization should therefore, pay their employees offer a practical pay to enable the staff enjoy the benefit.
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Organizations should further ensure that there no toxic relationship such as that of mistrust between the employer and employee that exists within a working place Relationships with co-workers are one of the things employees love about their jobs. The stronger the relationship is, the more efforts are put in, and the employee feels happy while working. An organization should survey employees on a regular. No employee wants to work so hard and watch the others do nothing. There should not be a situation where an employee comes in late for work and leaves early. Employees should be made aware of what is expected of them. Equal standards should be set for all employees so that they can all work hard and reap the benefit of equity.