Two employees brought forward a case where they disagreed on how to carry out a certain task in the company. The issues concerned the marketing of a new product. One worker indicated that marketing was to be done using social media only. The other employee indicated that social media alone would not serve the purpose and making round to the community was the best way to use. The two employees worked in the marketing departments, and since they would not agree, launching the product was taking longer than planned.
As the leader, I felt responsible for resolving the issue impartially and making sure contentment was achieved, and both groups were able to agree on my last decision. I called the two employees and asked each to describe the method they preferred and its merits and disadvantages, and in that way, no employee felt that their decisions were considered insignificant. The next step was showing the two employees that working together instead of arguing would determine the success of the new product. Then I would show the two workers that their two decisions are valuable and ask them to come up with a unique marketing strategy that will ensure the new product gains recognition.
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Theological tradition that informs solving the conflict is derived from organizational culture. The two employees have to consider different methods that the company has been using for advertising and how it has been successful. Factors such as the target customer, location, social norms, and gender have to be considered. Therefore, the two workers have to agree on work on all the indicated factors and establish whether one or two of the approaches will be useful. In addition, the money allocated for financing also has to be considered in this case as it will determine if the budget can handle both cases.
Principles of virtue based leadership inform solving the conflict between the employees by working towards creating unity, peace, and understanding and not creating a lift. The first thing is being impartial so that each worker does not feel that I am favoring the other by considering their decision to be more valuable. I will also give the workers equal opportunities to present their argument. I have to demonstrate wisdom in making the final decision, which will be agreed upon by the two workers so that they do not continue to disagree after leaving.
Ethics have to be used throughout the process of solving the conflict. The first factor is ensuring that the ethical code of conduct is used. It will promote honesty, trust, consideration, charisma, and fairness. The conflict solving procedure also has to be applied, where I will delegate by listening to the two sides and not supporting the decision of either worker before carefully listening to each. My decision will be influenced by moral development to ensure that the dignity and rights of each worker are upheld. Supporting a single employee will be promoting the conflict to continue.
When workers are arguing, it affects their work. Therefore, a neutral party is needed to address the issue. If the neutral party supports one employee, that is unethical as the workers feel like they are not part of the company and that affects their productivity. The final decision should be satisfactory for both groups as that shows fairness in the company.
