The technology is too much to the extent that most employees feel that the Human Resources Department does not show much care concerning them. The video evidently portrays this whereby the lady is not addressing individuals in the workplace personally, but in a group and through technology. The technology is barring the HR from addressing the needs and feelings of employees at a personal level. It is wrongly assumed that technology can simply do everything and the services of people are not required. Replacing the HR department with technology may hold many repercussions in all departments and human beings should be regarded as irreplaceable resources.
Technology is too much when it does not allow for the sufficient HR Support to all. However, the HR department can focus on reinforcing career opportunities through technology that ensures better HR support. As much as HR technology in the future is worth looking out for, it eliminates the aspect of diversity of ethnicity. The technology may not support diversity and inclusion, when these two are immensely vital as an approach to improve organizational effectiveness and the engagement of the employees. More focus should be put in using technology to create an environment of inclusion across all workplaces.
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On the other hand, technology is very critical in the recruitment process but one may miss the right candidate when there is no face-to-face interaction. Technology enables a number of aspects in the human resource department such as performance management, onboarding, succession planning, eLearning, talent calibration, e-recruitment, talent management, and many more. By using technology, the HR department can organize training through eLearning for new entrants in the workplace and nurture talents as well as skills. To this extent, technology is more a beginning. The training is more cost effective and gives room for enough interaction. In conclusion, we should be careful and ensure that technology does not take over our workplaces to the point that human services become redundant.
Reference
A Day in the Life of HR. Retrieved from: https://youtu.be/UKqpSngoK7E
