VEOCI is an emergency operation tool that functions virtually in higher institutions of learning to enhance crisis management. Besides being used in universities, VEOCI is used in emergency operations in airports and government institution across the globe. Universities use VEOCI to monitor systems used in lighting, equipment performance, personnel management, and addressing emerging issues within the institution. Implementing VEOCI technology in a university requires consideration of three factors including the institutions administrative personnel, area security officers, and VEOCI executive individuals (Hueston & Orton III, 2019) . Involving these stakeholders is essential because it helps in affirming that VEOCI is operational in the area to ensure that the decision to invest in the area is well informed. It is expected that the universities will have to address additional security issues in future and VEOCI will play a central role. Consequently, it is essential that security personnel’s within the university access training and learn how to approach emerging issues.
VEOICI enhances communication in a university when dealing with emergency operations because it integrates multiple communication strategies in the system. Examples of communication strategies used by VEOICI include text messaging, email, phone calls, chat, call trees, and mass notifications. Furthermore, VEOICI ensures that the university communication strategy is coherently organized and access suitable discussions learn security information concerning the institutions. Therefore, VEOICI will ensure that all stakeholders within the university are aware of what is happening in their environments at any given time (VEOCI, 2020) . For instance, it will be possible to know the security threats facing the institution and the effective communication will make it possible to have immediate response. Consecutively, it will be possible to prevent emergencies from causing adverse damage in the institution and also avoid panic attacks by ensuring that all stakeholders are aware about the ongoing incidents in the area.
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References
Hueston, H., & Orton III, G. “Chip.” (2019). Introducing A Virtual Emergency Operations Center into A Higher Education Curriculum. Administrative Issues Journal Education Practice and Research , 9 (1). https://doi.org/10.5929/9.1.4
VEOCI. (2020). Team Collaboration Software for Getting Work Done - Veoci . Veoci.com. https://veoci.com/solution/communication-and-collaboration
