Introduction
Wegmans foods and market Inc. is one of the most successful regional supermarket chains in the United States of America. The company, being a family business, has been cultured with values that focus on employees. Wegman's company goes beyond providing salary and retreat programs to its employees but stretches its hands further to provide carrier development, high pays, and benefits, going against all the industries' averages. Wegmans was ranked 10 th by Forbes as Americas best employer in 2016 which later moved up to positions to the 8 th best employer in 2018, according to the magazine (Company Overview & History - Wegmans", 2019) . Recently, Fortunes magazine of 2019 ranked Wegmans 3 rd in the best companies to work for, list. The retail supermarket has been nicknamed the most favorite supermarket in America has an annual sale of 8.5 billion dollars. What makes Wegmans beat the odds and always have an upward trend when it comes to treating its employees? The success of the company has been directly linked to the way it treats its employees. In their mission statement, Wegmans clearly states that they can provide great services because of the helpfulness of their employees in their 98 stores. Customers cannot help to recognize the great meals Wegmans’ chefs provide with a very nice customer care service provided by other employees in their stores. The company provides the best services in the industry by creating a safe environment for their employees and a great environment that builds relationships and trust (Wegmans Mission, Vision & Values", 2019) . This, in turn, builds a great team that can provide great services to Wegman's clients.
Motivational Theories
As motivation to employees is seen as mandatory for any company to be a success, an organization could adopt either need-based or process-based motivation theories as their resourceful source. The need-based motivational approach describes motivated behavior among employees as an individual effort to meet their needs. According to the method, it's the role of people in a management position to work and identify what their employees need and then provide a working environment that satisfies their needs. According to Maslow's hierarchy of needs, employees would start by meeting their most basic physiological needs up to self-actualization (Stoyanov, 2017). Process-based motivational theory views motivation as a rational process. In theory, employees, for example, analyze their work environment, then develop reactions and feelings and then react in certain ways according to their environment. The approach uses mental processes of employees to understand what motivates employees.
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Wegmans provides health coverage to its employees. According to Maslow's hierarchy of needs, safety, being ranked the second after physiological needs to be satisfied by employers to create a safe room for great workspaces (Stoyanov, 2017). The company provides 86 percent health-coverage for full-time workers. Working at Wegmans also comes with other benefits as long as employee safety needs are concerned, among them is 100 percent fully-paid health coverage for dependents of employees. Individuals who work for at least 30 hours a week are also eligible to receive health insurance benefits.
Wegmans food and market Inc. provides a group of employees who motivate and respect each other making themselves feel important. The company improves the esteem of its employees by first offering career development. The development program allows employees to grow within the company and also learn as they work. More than 50,000 dollars is invested in training and developing plans for their employees yearly. It offers employees to get access to talent development programs like internships, workshops developing the individual internally as they work (Work, 2019) . They also provide additional discounts for movies and even gym memberships and can have access to scholarship and hospitality programs. The most favorite supermarket, as it has been nicknamed, has implemented a flexible schedule for its employees. The plan created by Wegmans enables a balance of work and personal life activities. The company has respects for its employees and empowers them to make decisions that improve their work and eventually benefiting customers of the company.
Job characteristic theory of motivation uses a task itself as motivation to its employees while job design theory of motivation theory is a theory that purposefully allocates a task to employees that will motivate employees (Stoyanov, 2017) . Wegman's mission is to live healthier better lives through food. The company works to improve the health standards of its customers in all its retail stores (Work, 2019) . Wegmans ability to clearly state its purpose, to provide better health care to its customers through food, makes it easier for employees to align themselves with the mission of creating better health to the society (Company Overview & History - Wegmans, 2019) . The job design motivates employees in all the retail store, be it the chef in the kitchen or the cashier in the counter, they all work together to provide better health to the final consumer. Yearly, Wegmans’ employees raise millions of dollars participating in their sponsored programs of food distributions and hunger reliefs to local food banks. All of these efforts lead to sustainability efforts in building the community through the company’s job design.
Wegmans uses training programs and orientation to strengthen the relationship between employees. This creates a family-like relationship among employees and as an exciting work environment builds a trusting relationship within themselves. Wegmans employees are empowered to invest in programs that help to put their ideas into action. These programs drive process improvement in return.
Conclusion
Wegmans success is majorly attributed to its employees. The company realizes that when they focus on building a team of employees that depend upon each other for growth, they will succeed. It's the work of the company management to create safe working spaces for employees to prosper in both personal and work life. High benefits make employees work more as their psychological needs are taken care of by the company.
References
Company Overview & History - Wegmans. (2019). Retrieved from https://www.wegmans.com/aboutus/company-overview.html
Wegmans Mission, Vision & Values. (2019). Retrieved from https://www.comparably.com/companies/wegmans/mission
Work, G. (2019). Wegmans Food Markets, Inc. Retrieved from http://reviews.greatplacetowork.com/wegmans-food-markets-inc
Stoyanov, S. (2017). A theory of human motivation . Macat Library.
