Human resources play a critical role in the running of an organization. The success of any organization depends on the ability of the human resources to develop and engage short term goals, engage different stakeholders and handle complaints from within and outside (Walsh & Resch, 2020). Therefore, it is critical to have a competent human resource team that can handle emerging challenges and drive organizational goals and aspiration. Given the importance of human resources in a company, it is necessary to develop appropriate strategies and competencies to mitigate the impact of pandemics (SHRM, 2020). They should have the knowledge, skills and abilities to steer an entity through pandemics. Employees must have requisite knowledge reasoning abilities and critical thinking skills to perform tasks and adjust according to the emerging conditions.
Pandemics require nimble organizations with employees who can perform tasks that involve critical evaluation. In this case, employees must have the technical and behavioural abilities to address emerging challenges. Human resources should have leadership and navigation competency, business acumen, ethical dealings, critical evaluation of relationship management, cultural issues, communication, and HR expertise (SHRM, 2020) . Human resources should anticipate, identify, assess and prioritize potential risks caused by pandemics like Covid-19. Human resources must handle work-related tasks in a challenging environment meaning that they need to develop resilience and new working structures and policies in line with the emergence of a pandemic. The human resources must also rethink its approach towards employees’ healthcare and revise contingency plans to cater for different scenarios (Caligiuri et al., 2020; Lewis, 2020; Walsh & Resch, 2020). Likewise, there is a paradigm shift from pay to health and wellness programs that cater to employees during pandemics.
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References
Caligiuri, P., De Cieri, H., Minbaeva, D., Verbeke, A., & Zimmermann, A. (2020). International HRM insights for navigating the COVID-19 pandemic: Implications for future research and practice. Journal Of International Business Studies , 51 (5), 697-713. https://doi.org/10.1057/s41267-020-00335-9
Lewis, N. (2020). HR Managers Rethink Their Role During the Coronavirus Pandemic . SHRM. Retrieved 8 February 2021, from https://www.shrm.org/hr-today/news/hr-news/pages/hr-managers-rethink-their-work-coronavirus-pandemic.aspx.
SHRM. (, 2020). The SHRM Body of Competency and Knowledge . Shrm.org. Retrieved 8 February 2021, from https://www.shrm.org/certification/about/body-of-competency-and-knowledge/Pages/default.aspx.
Walsh, A., & Resch, R. (2020). 6 ways the COVID-19 pandemic could change our approach to human capital . World Economic Forum. Retrieved 8 February 2021, from https://www.weforum.org/agenda/2020/08/6-ways-covid-19-will-advance-human-capital-strategies-and-governance/.
