First, I disagree that effective communication is when I as the supervisor get what I want. Even though effective communication should give me the opportunity to get what I want, I do not believe this parameter should be used to determine the effectiveness of communication. According to Robbins and Judge (2014), communication process involves senders and receivers, and both parties determine the effectiveness of communication. At the same time, communication process requires encoding and decoding of messages. Therefore, as a supervisor, I must be able to accurately encode and decode the message that I send and receive to ensure effective communication. I cannot expect to get what I want when I am not able to appropriately encode and decode the message. Besides, I may be experiencing some of the interpersonal barriers and physical barriers that interfere with the effectiveness of communication. Therefore, I do not agree that effective communication is when I get what I want.
However, I agree that effective communication is when someone tells me what to do and I do it. This means that I can listen and understand what I have been told to do, leading to an appropriate response. Effective communication is mainly about active listening and understanding the message that is being communicated. Doing what I have been told to do is also an indication that I am not distracted by communication barriers such as interpersonal, physical, cultural, and semantic barriers that hinder effective communication (Robbins & Judge, 2014). People who are able to respond to what they have been told accurately are involved in effective communication. Hence, effective communication is mainly about understanding one another, which involves accurate interpretation of the message.
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Reference
Robbins, S. P & Judge, T. (2014). Communication. In P. S Robbins & T. Judge (Eds), Organizational Behavior (pp. 235-254). Pearson.
