Effective communication is a core tenet of any work environment. It ensures the flow of information most effectively from one party to another. The flow of information in many ways influences how the message is received or digested by appropriate parties. In my work environment, both written and oral communications are used (Cartwright, 2002). For written communication, e-mails are sent to different individuals availing the intended messages while in verbal communication oral exchange is embraced whenever there is the need for brainstorming on issues within teams.
E-mails are the most commonly used primarily in a two-way communication process. The instantaneous nature of e-mails has seen the workplace communication evolve tremendously. Individuals can quickly send information to recipients anywhere globally (Cartwright, 2002). Additionally, the e-mail provides room for attachments that can be used to offer clarification. The e-mail exchanges also provide a chronology of information flow from one party to another. This is fundamental in ensuring that the messages are not distorted or compromised.
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The significant barriers that are associated with email communication are viruses. The viruses are usually harmful programs which can be exchanged digitally hence compromising the safety of the information as well as the personal computers or other devices used to access the email. The email communication is vulnerable to hacking where a hacker can intercept it. In many cases, hackers use private information to exploit their victims. The electronic mail lacks the face-to-face value which may hinder the effective communication to promote the tone or seriousness of the message.
Team-based communications within the organization are interpersonal and oral. The interface may involve group discussions where different individuals present their ideas. In a significant way, these parties manage to discuss or dissect different issues. In an organization, teams are formed to meet specific set targets. The teams employ mutual respect and decency where each party presents his or her ideas to the rest. It is these ideas that are discussed or expounded upon to provide the right direction to be taken. The team-based communication is usually centered on the need to agree to disagree. This important as at the end a joint communiqué must be arrived at (Knapp, Enninger, & Knapp-Potthoff, 2011). Additionally, team-based communications must take into account diversity which may be transferred to how communication is made. Each group member must be sensitive to others by cordially phrasing his or her information.
The company being an international entity has multicultural personnel. The diversity is reflected in the manner the organization approaches global issues. This is key or vital in establishing a multinational entity that can easily deliver in any environment. However, to ensure that the intercultural environment is stabilized there is need to create effective communication. Firstly, respect must be maintained. The “do unto others as you would have them do unto you “golden rule must be applied in intercultural environments” (Knapp, Enninger, & Knapp-Potthoff, 2011). Each personnel must be sensitive when it comes to the office environment. All cultures and demographics must be respected and appreciated for what they are. Secondly, listening should be central in the communication patterns. It is a common tendency to have everyone talk simultaneously especially in a diversified platform. It is therefore important for the office environment to promote a listening culture and where interjection is carried out in a respectful manner. By offering a listening ear, each personnel feels appreciated. Casual communication must also be minimized. This is because slang and jokes may not augur with other cultures. A statement may be deemed harmless in one culture but insulting to another. Querying should also be encouraged to enhance clarification and clear comprehension on communicated information.
References
Cartwright, R. (2002). Communication . Oxford, U.K: Capstone Pub.
Knapp, K., Enninger, W., & Knapp-Potthoff, A. (2011). Analyzing intercultural communication . Berlin: De Gruyter Mouton.
