Emotional intelligence is the ability of a leader to understand their own emotions as well as those of the others by being able to interpret the emotions correctly without misplacement or misjudgment. It is true that emotional intelligence makes sense because that is what makes one’s personality and greatly defines our uniqueness ( Singh, 2002) .
With regard to leaders and managers in the 21 st century in work places emotional intelligence should be an issue of concern. This is because, when one is a leader, they should be self-aware, have the ability for self-regulation which leads to accountability and calmness in time of conflict. Emotional intelligence empowers a leader to be empathetically in judgment, have good social and communication skills. It is not easy for a leader to succeed without EI, this is because it is the basis of how decisions are made, conflicts are resolved and directions made. EI determines the motivation of this leaders and thus they how they run the organization ( Joseph & Newman, 2010 ).
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Gender makes a difference in the matters pertaining to emotional intelligence. This is because men and women respond and adopt to stress differently and thus their efficiency in emotional intelligence draws the difference in their leadership way ( Patel, 2017 ). The men have been proved not having the ability to express their emotions as they feel or the tendency to withhold and thus they are prone to having outbursts of moods when they are overwhelmed over time (Seigling, Petrides & Furnharm, 2015).
The biggest problem seen related to emotions and moods is the personality conflicts in the employees. When the leader has a personality that doesn’t give the others the opportunity to express themselves nor take time to try and understand what they mean then there is high likelihood of not being able to lead that them as a result of rebellion they will adopt as a coping mechanism and thus everyone will do as they wish. This will eventually lead to communication and protocol conflicts in the organization.
References
Joseph, D. L., Newman, D. A. ( 2010 ). Emotional intelligence: An integrative meta-analysis and cascading model . Journal of Applied Psychology, 95, 54 - 78
Patel, S. K. ( 2017 ). Emotional intelligence of college level students in relation to their gender . The International Journal of Indian Psychology, 4, 2349 - 3429
| Siegling, A. B., Furnham, A., Petrides, K. V. (2015). Trait emotional intelligence and personality: Gender-invariant linkages across different measures of the Big Five. Journal of Psychoeducational Assessment, 33, 57-67 |
Singh, D. ( 2002 ). Emotional intelligence at work: A professional guide. New Delhi, India : Sage
