Good communication skills are indispensable in understanding different stakeholders and professionals in organizations, institutions, and businesses. It is worth noting that desirable communication skills ensure high performance among teams, conflict resolution among stakeholders, and better communication of organizational mission, vision, and general goals. In settings such as schools where communication is vital for the coordination of efforts by parents, staff, and students, communication plans have to be strategized( American Teacher, 2008). It is hence a factor that positively influences organizational success.
In formal and informal settings, understanding the audience and employing the necessary communication skills to get the message across is highly necessary. Organizational success at all levels is significantly dependent on coordination and the ability to ensure goals to be achieved within a given time resonate with all stakeholders. Closely related to the above, strategic planning in handling projects and daily organizational management is often necessary. The above requires actions by teams and thorough communication during different meetings ( Cardon, 2014) . Possession of excellent communication skills by the speaker or the sender of the message and the receivers ensures implementation of particular plans as intended, hence creating a high likelihood of success in organizations. Closely related to the above, given the importance of teams in business organizations and institutions such as schools, their management through the phases of team formation is necessary to ensure a desirable cohesion and achievement of team goals. In the storming stage, particularly, communication skills are indispensable in the resolution of any conflict inherent in a team ( Cardon, 2014) . Most importantly, in school settings, it is not only important to gather the necessary information and disseminate to students, but it is also crucial to communicate to parents when it is appropriate. In this context, planning is also required to ensure information transmitted reaches the parents on time ( American Teacher, 2008). There are also protocols to be followed in case of such formal communication. An example is following up on outstanding issues and updating records where necessary.
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Good communication skills are not only essential within an organization but also in the external environment. It ensures an entity earns trust among community members (Cui et al., 2018). Diversity also influences trust and eventual organizational success. Communication influences diversity in that it positively affects understanding between people, regardless of their background . The ability to effectively communicate with diverse teams also helps in conflict resolution. Given that success in today’s business world in most cases depends on leveraging advantages that come with diverse groups and the ability to influence collaboration through effective communication positively influences success (Cui et al., 2018). It is also worth noting that success in institutions and organizations in a world that has been impacted by technological development significantly depends on effectively communicating with people from different geographical regions and social spheres.
References
Cardon, P. W. (2014). Business Communication: Developing Leaders for a Networked World (3e) . McGraw-Hill.
Cui, V., Vertinsky, I., Robinson, S., & Branzei, O. (2018). Trust in the workplace: The role of social interaction diversity in the community and in the workplace. Business & Society , 57 (2), 378-412.
American Teacher. (2008). Retrieved 13 January 2021, from https://www.aft.org/periodical/american-teacher
