Lean leadership was started by organizations that seek to increase efficiency in operations by addressing issues of quality, cost, and speed. It aims at eliminating waste, unevenness and reducing overburden of operations (Hamalian, 2015) . This type of leadership started in manufacturing industries and has widely spread to other types of industries. Lean leaders normally ensure that all their employees fully engage in daily improvement activities. Lean leaders are expected to base their behavior on values since lean is normally a journey and not a quick fix of issues. It’s a journey that requires one to consider their long-term goals just like the short term ones think carefully and come up with strategies to improve performance. Another behavior expected from the lean leader is also the ability to perform which requires one to have a deep reflection on their mistakes, identify their opportunities and work towards perfection (Hamalian, 2015) .
Lean managers are also expected to be curious, and this can be shown through asking questions. Asking the employees questions is an indication that the leaders are interested in the processes as much he does to the results (Novkov, 2018) . This is also their way of learning and realizing new things or discovering mistakes as well as helping employees make more independent decisions. This trait is based on technical competency because these leaders normally believe in perfection thus they do all this in pursuit of perfect processes which lead to perfect results.
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Lean managers are said to lead by Gemba style whereby the leaders show up at work all the time and not only when there is a problem (Hamalian, 2015) . This is a way of cultivating values within the organization whereby everyone works towards creating a real connection with each other within the workplace as well as customers. The leaders will try the best to be close to their customers instated of involving a third party to do the same. Values inculcated through Gemba enables employees also to be more open to managers in case of serious issues affecting their performance.
Reference
Hamalian, J. (2015). 6 Key Traits of a Lean Leader. Retrieved from https://www.processexcellencenetwork.com/lean-six-sigma-business-performance/articles/6-key-traits-of-a-lean-leader
Novkov, A. (2018). 6 Traits of a Successful Lean Manager. Retrieved from https://kanbanize.com/blog/6-traits-of-a-lean-manager/
