Promises Austin residential treatment center in Texas has been impacted by the COVID-19 pandemic. Consequently, the center’s programs and staff were transferred to a campus belonging to a sister facility located at the Right Hill Country (Promises Austin, 2020). In its efforts to be realigned for the future, the Promises Austin leadership seeks to expand its programs and their accessibility. The two organizational development theories that can guide the change process at the institution are the action research model and the open systems theory.
The action research theory is useful in effecting planned changes in organizations. The model utilizes a collaborative and problem-solving approach. The collaboration occurs between a researcher and the client (Asumeng and Osae-Larbi, 2015). The model involves eight steps viz problem identification, consultation with science expert, data collection, feedback to the client, collaborative diagnosis of a problem, collective action planning, action, and data collection action (Asumeng and Osae-Larbi, 2015). The researcher involved in the action research model is usually an organization development practitioner. Promises Austin can benefit significantly by engaging an organization development practitioner who would research the expansion of their programs and the center accessibility change process.
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The open systems theory takes into consideration an organization’s environment when seeking to effect various changes. The approach recognizes that internal arrangements and the external environment of an organization are continually engaged with each other (Lynham et al., 2004). The various organization systematic properties are put into consideration when planning changes. The theory also distinguishes between cumulative changes and alteration of an organization’s variables. The insight obtained from this theory is also useful in helping to improve the individual, group, process, and organizational performance (Lynham et al., 2004). The change process at Promises Austin needs to have a consideration of both the external and internal factors. Such a consideration would help in the formulation of appropriate client programs and the selection of a strategic location for the center.
An opportunity to meet Promises Austin leadership would be used to briefly explain the relevance of the theories in the change process. One of the methods that would be useful in informing the client about these development theories is a PowerPoint presentation. The presentation would elaborate on the details of the theories and their benefits in organization development.
References
Asumeng, M. A., & Osae-Larbi, J. A. (2015). Organization development models: a critical review and implications for creating learning organizations. Eur J Train Dev Stud , 2 , 29-43.
Lynham, S., Chermack, T., & Noggle, M. (2004). Selecting Organization Development Theory From an HRD Perspective. Human Resource Development Review , 3 (2), 151-172. https://doi.org/10.1177/1534484304265484
Promises Austin. (2020). Promises Austin | Texas Addiction Treatment Center | Texas Rehab Center . Promises Treatment Centers Austin. Retrieved 6 June 2020, from https://www.promises.com/ .
