The outcomes that Domino’s Pizza should consider if they wish to consider which, between physical and CD-ROM training is better, include; checking the quality of output or pizza, by comparing one made by a physically trained employee versus that from an employee trained via CD-ROM. This is the baseline of analysis if the quality is equal or surpasses that pf physical training, then CD-ROM training is viable, if not then the method of training is not viable. Second is time consideration; how long it takes to train an employee to make pizza physically versus how long it takes an employee to train themselves via CD-ROM. If the amount of time is the same or less than that taken to train an employee physically, then CD-ROM training is viable (Biech, 2016). If it is more, then it is not viable.
Additionally, are the amounts or cost implications to Domino’s pizza, that CD-ROM training has, in comparison to physical training. If it uses the same amount of money, then it should be considered over physical training, this is because it involves less personnel, thus less workforce needed. If it uses fewer amounts of expenditure, it furthers the reason why it should be considered, however, if it uses more money, then it should not be considered.
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The process should thus involve the head chef for Domino’s pizza, finance/accounts officer who does the billable hours for Domino’s pizza and the human resource manager. The evaluation criteria should thus employ a faceted approach that looks at; Quality of both processes, the time taken by both processes, renewability and upgradability of both processes to changing needs, financial implications of both processes, the overall impact on employee morale and work ethic (Prince, 2013). These criteria are easy to evaluate and usually have a directly comparable output that can be presented graphically, for easy interpretation (Prince, 2013).
References
Elaine, B. (2016). Change Management Training. New York, ATD Training.
Emma-Sue, P. (2013). The Advantage: The seven soft skills you need to stay one step ahead. New York, Pearson Publishers.
