Service delivery models underpin the quality of care community agencies delivers to their clients. They are a set of provisions that guide the structure, practice and delivery of services. These non-profit organizations have several functions. They need to provide the required services to clients and ensure availability of resources necessary for the service delivery. They need to maintain specific service delivery standards for their services while at the same time balancing the needs of the service consumers with those of the organization and the community at large. The service delivery model that an agency chooses to adapt aligns to its objectives and desired outcomes.
Several local non-profit organizations utilize one or more of the service deliveries models. In this paper, I have identified three non-profit organizations. One of them is Chicks in Crisis community service. This organization provides support for the mothers and fathers parental care, life skills training, parenting assistance, clothing, and baby supplies. They also facilitate open adoptions placement into loving home across California. They offer different kind of training for mothers and fathers with their new baby. The next organization is River Oak Center for Children who is providing support for the children and the youth from birth to 21 years old, offer support for those who are experiencing behavioral health challenges, and offer community-based treatments in homes, and schools.
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The third organization identified is the Next Move Homeless Services, which the paper discusses.
Next Move Homeless Services Establishment date
This organization provides vital services for moving homeless individuals and families to self-sufficiency and reliance. It was formerly known as the Sacramento Area Emergency Housing Center. ("Our History", 2019) Suggests that It started as a Family Shelter Program in 1972. Its main aim was to meet the basic needs of seven homeless families. Since its inception, Next Move Homeless services serves over 650 adults, children and families. Within this period, it has managed to house over 500 individuals each day. The lowest average stay for every family or individual is 33 days. Next Move Homeless Services has two categories; the Francis House Center and Family Shelter. The Francis House Center is located at 1422 C street, Sacramento, CA 95814 while the Family Shelter is located at 2450 Florin Road, Sacramento, CA 95822
Mission Statement
Next Move’s mission is to spearhead individuals and families towards self-reliance. Before re-designing this mission, their first mission was to provide shelter, which will ease people out of homelessness. However, as the client’s needs changed, they too had to grow their services to meet these changing needs
Services
The Francis House Center offers services which include free and reduced-fee identification services, utilities assistance, rental assistance, house consenting, and veterans’ services. They also assist individuals to acquire birth certificate vouchers, and job development services. They meet with clients based on appointments only. For example, they give clients Bus pass for 7-day that they have scheduled appointment, then they have clothing donation center for clients. The clients can only choose up to 15 garments item for only 6 visits in a month. They also offer Veteran’s representative who can help with anything Veteran-related, Notaries who help with legal documentation certification, resources coaching that are available for clients. Such clients include those seeking resources for assistance, setting goals, and planning next life steps.
Moreover, they offer health coaching for clients who need resources and information regarding different health topics. The Francis House center always give hygiene kits. These kits include basic necessities such as soap, shampoo, toothbrush, lotion, razors products etc. Additionally, the center offers California ID voucher applicant whereby those who receive public benefits can obtain a CA-ID voucher for $9. Other services include offering Eyeglass Voucher free pair of eyeglasses for those clients with a pending prescription from the last 12 months.
On the other hand, the Family shelter helps individuals and families with shelter during emergencies or permanent supportive housing. They have a shelter campus that hosts 85 beds. It provides emergency shelter to individuals and families while providing support to homeless families. They are more intensive with their support to those with children, including single parents above 14 years of age. The Family Shelter also caters for families with minors in their permanent custody. Families have access to case management, youth services, healthy meals, and trauma-reducing activities.
Permanent Supportive Housing programs provide wrap-around services to assist individuals in their path to stable housing and economic wellbeing. Across 200 housing units throughout Sacramento County, they offer specialized case management, mental health and AOD therapy. They also participate in youth development and offers employment to families, individuals with disabilities, veterans, seniors, former and foster youth. These services work based on referral and 2 years of waitlist only
Client Demographics
Next Move homeless services provide shelter to the homeless people in Sacramento County. A report from a study by Baiocchi et al. (2017) indicates that in the year 2017, a majority of the homeless in Sacramento County were male, by 74% and non-Hispanic, by 82%. Racial categorization shows that white homeless individuals account for 52% of the population, while a quarter of them as African Americans. The others identify as native American by 6% and multi-racial by 17%. Less than 2% identified as pacific-islanders. The average age of the respondents is 42 years, meaning in 2017, that is the average age of a homeless individual.
Career Positions That Are Currently of Interest
Non-profit Human Resource Expert
The roles in this position include recruiting, assisting with strategies, among others. Working in this position will be beneficial in that it will help to not just focus on the money, but on making a positive impact on society. It is only by becoming a manager at a non-profit that I will be able to impact people directly and build a substantial contribution to the betterment of the world at large.
Project Manager
This position requires the person to plan, procure and execute a project. Spearheading projects ensure that the project achieves a defined finish. This position is of interest because it provides that the manager can implement actionable plans into the desired outcome. The manager offers to deliver what is right, hence delivering real value to the clients.
Development manager
Managers holding this position perform research, planning and implementing new programs. This position is interesting because by performing development programs, I can be part of essential discoveries within the organization. This way, a positive impact on society becomes more achievable.
References
Baiocchi, A., Price-Wolf, J., Hodson, K., Barker, D. C., & Foy, M. (2017). Homelessness in Sacramento County: Results from the 2017 Point-in-Time Count.
Our History. (2019). Retrieved 15 October 2019, from https://www.nextmovesacramento.org/about/history/https://www.nextmovesacramento.org/about/history/
