Emotional intelligence is the cognitive ability to perceive and rationalize emotions of both oneself and others and working with them in a way that earns friends and success. It is majorly based on how people treat the people around them. It is typically more of a social skill than an individual involvement. It is associated with an individual’s connections of their personal experiences with those of others. Emotional intelligence encompasses actions of empathy, behavioral dispositions, and the ability to discern between certain feelings, process emotional information and use it to navigate the social environment (Segal, 2008). It is an array of skills of accessing and integrating emotions to facilitate thought and expressions. Brain scanning technologies have documented that brain is undifferentiated at birth with plasticity to partake new neurological circuitry through life. Emotional intelligence can be gained and ameliorated at any stage in life. With the ability to clasp views of a rational mind independently, emotions can be learned. At birth, a person’s brain is socially attuned that nonverbal communication. Autonomous of genealogical factors are fundamentally responsible for shaping brain development. Its eminent plasticity bore a set of lifelong templates for thoughts, feeling, and behavior. These behaviors are manifested in how a person interacts and communicates with others.
Emotional intelligence in communication and human interactions is important in understanding others. It all narrows down to emotional attachment connecting spouses. Self-awareness involves the understanding of one’s emotions with people around them (Segal, 2008). Communication serves a neurological pathway that improves mutual recognition and understanding. Being a prefrontal controlled operation, self-awareness and social acceptance improves with increase in complexity of brain functioning and improves communication. There are certain factors that might make improving emotional intelligence difficult. Failure to pick on or respond to social cues kills emotional intelligence. Having less empathy and moral judgment than others seem to display affects one’s general moral correlation with others. Being anxious or edgy or rather being withdrawn easily, constantly spaced out and or shut down discourages socialization. Inability to repair rifts and surmount differences dissuades communication.
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Emotional intelligence at the workplace improves working environment. It is therefore important for the employee to embrace the personal and cultural differences existing between them and their colleagues. Understanding these differences forms the precept of improving one’s emotional intelligence at the workplace. Also, the employee ought to demonstrate self-motivation and the intrinsic desire to improve oneself. The ability to reshape and redirect disruptive impulses at workplace create a serene environment at work.
Reference
Segal, J. (2008). The language of emotional intelligence: The five essential tools for building powerful and effective relationships . McGraw Hill Professional.
