Ahmed
Facts of the Case
Ahmed, a library student worker who puts in twenty hours of work weekly, is involved in an ethical issue that has been brought up by his coworker and friend, Bill. Bill kept talking about the weird stunts and the antic videos that he would post on YouTube. Of his primary concern was how to find the pirated movies on YouTube, which he would sell to the students and make money from it. Bill logged in using the professors' details to avoid being traced. Additionally, he gave Ahmed five hundred dollars from the sale of the pirated content.
Key Issues
One of the critical issues is the impersonation of a professor by Bill. One of the decisions that Ahmed would make in this case is to turn Bill in for the wrongdoing. The other key issue is corruption involvement. It is likely that Bill gave Ahmed some money to ensure that he keeps his mouth shut about the whole issues. The other key point that Bill and Ahmed were involved in is the downloading of the pirated content of which Bill continuously did and supplied movies to the students. The other major issue is that Ahmed kept quiet of Bill's wrongdoing concerning the downloading of the pirated movies and selling them to the students.
Delegate your assignment to our experts and they will do the rest.
Alternatives/Options
One of the alternatives that Ahmed would have implemented was to talk to Bill about the mess that he was potentially putting both of them into by downloading the pirated content and sending it to the other students. One of the pros of such an option was that it would save both students from the harsh consequences of expulsion as well as maintain the friendship ties with Bill (Ferguson, Thornley, & Gibb, 2016). One of the cons of the approach is that it would not be effective based on the fact that Bill is overbearing so it would be hard for Ahmed to get him to see his point of view.
Recommendations
One of the proposals to Ahmed regarding the issue is to turn Bill in and save himself and the other students from the consequences of Bill's wrongdoing. The other recommendation I would give to the situation is Ahmed maturely approaching Bill and talking to him about the wrongdoing (Ferguson, Thornley, & Gibb, 2016). Ahmed may also arrange professional counseling for Bill to rehabilitate him from the wrongs he is doing at the university library.
All the News That's Fit to Repeat
Facts of the Case
The New York post was involved in the ethically wrong reporting of the Boston marathon bombing in 2013. Firstly, the famous newspaper in the USA reported that at least twelve people were dead and that a Saudi Arabian national was regarded as a suspect. Both facts were incorrect. The newspaper responded to twitter posts about the alleged suspects who were college students with one being a Pakistani-American and the other one a Moroccan-American. The paper was once again wrong in the statement of the facts.
Key Issues
One of the critical issues in the marathon bombing reports at Boston made by the New York post was that the newspaper made wrong posts regarding the two college students having bags among the spectators and caused them emotional distress and bad publicity. Additionally, the paper made posts about the wrong figures of the dead people at the massacre, which was against the ethics of reporting. The reliance of the newspaper on social media posts as news sources led to the breach of the moral guidelines in the American media industry regarding the use of credible sources for the news.
Alternatives/Options
One of the options to the key issues identified is the verification of the news source before the reporting of the news and the posting on the New York Post as a newspaper that is trusted in the whole of the United States of America. The major pro of the option is the avoidance of the dramatic episodes that the newspaper was involved in with the college students (Foreman, 2015). One of the major disadvantages of the option is that there will be a delay as the newspaper seeks to find a credible source, which will, in turn, lead to it being accused of not informing people on time. The other option was to apologize to the wrongly framed college students as suspects (Foreman, 2015). Through that, the newspaper would have an advantage of averting a disagreement with the students. Conversely, the act would lead to the advancement of the story, which would draw more publicity that is negative in the newspaper.
Recommendations
One of the suggestions that would change the issue of ethical breaching by the New York Post would be to change the journalistic aspects of the newspaper in the collection of information regarding the bombing suspects. One of the ways of changing the information collection is to ensure that the information that the New York posts is carefully gone through and deemed fit for posting. The newspaper will need to be skeptical about the use of social media news and especially from Twitter due to the spread of innuendos that may tamper with the accurate information (Foreman, 2015). That will save the company the money it has to pay to settle lawsuits of angry citizens such as the wrongly accused college students.
Candace
Facts of the Case
The organizational structure of the ABCO Corporation is a hierarchical one and has been described as bureaucratic. Britney, as the new manager is using both the autocratic and the walking around management styles. Authoritarian leadership is evident when she orders Candace to reveal the managers who were promoting people based on favoritism. She walks around the office collection suggestions on the improvement of the division where she listens to Candace's concerns and invites her to the office the following afternoon demanding to know the individuals who were perpetrating favoritism in the division.
Key Issues
One of the critical issues in the case is Britney's demand for knowing the names of managers who were inefficient in her new division as she converses with Candace. The problem may expose Candace to the risk of alienation by her managers and coworkers. The other issue is the fear of the disclosure of the leaders' names by Candace, as she does not want to be viewed as the troublemaker at her division at her office.
Alternatives/Options
Apart from either disclosing the names of the managers or failing to do so, Candace has the following other options. The first alternative is to seek a transfer to the other divisions at her workplace (MacDougall, Bagdasarov, Johnson, & Mumford, 2015). One of the advantages of the alternative is that Candace will stay out of trouble with the new boss, Britney. On the other hand, it may be particularly difficult for Candace to secure the transfer and start a new life elsewhere.
Recommendations
One of the strategic changes that would reduce such ethical cases in the future is the reduction of bureaucracy in the hierarchical management structure (MacDougall, Bagdasarov, Johnson, & Mumford, 2015). One of the ways to do so is to reduce the time taken by the employees to report to their bosses. The action will reduce the complication of issues and the need to promote employees based on their friendliness with the managers (MacDougall, Bagdasarov, Johnson, & Mumford, 2015). The organization may also transfer or fire the ineffective managers in a bid to reduce the boss-employee conflicts at the workplace.
CrudeOil
Facts of the Case
Jim Stone, the newly hired manager of CrudeOil, practiced the autocratic management style. His management style led to him making unilateral decisions that had lasting consequences on his work and the performance of the employees. Against the company's core value of treating others with respect, Jim clearly mistreats the employees and spreads rumors against them when their sales quota lower just as he did to Madison. Such behaviors of Jim have led to the dilemmatic approach of the issue among employees such as Madison.
Key Issues
One of the problems that are found in the firm is the inflexible administrative approach that Jim has integrated and thus making the employees feel unappreciated on their excellent work. The other issue is the difficulty amongst the employees in facing the problem since the board of directors have a rapport with Jim and have admired his repertoire for a long time.
Alternatives/Options
One of the alternatives to the ethical dilemma found in the case is to have a mass action against Jim. While the mass action will lead to the listening of the employees' concerns, it may also land them in trouble with the management as the action's leaders may be sought and fired (Jian & Fairhurst, 2017). The other option is to face the board of directors with the shreds of evidence on Jim's behavior (Jian & Fairhurst, 2017). An advantage of this alternative is that it is a peaceful approach to the issue facing CrudeOil (Jian & Fairhurst, 2017). At the same time, the employees' concerns may not be listened to as the board of directors is fond of Jim.
Recommendations
CrudeOil needs to have radical changes to its management structure. One of the ways of doing that is to reduce bureaucratic approaches to the reporting of the sales information. The procedure can be enhanced by the introduction of technological strategies that will enable the employees' record their sales data on a system that reduces Jim's control on their performance (Jian & Fairhurst, 2017). The board of directors can also review each employee's traits, strengths, and weaknesses, including Jim to reduce his bossiness at work.
Customer Delight
Facts of the Case
According to the behavioral management perspective, the chief executive officer of Wells Fargo, John Stumpf declines the customer delight procedures both directly and indirectly thus reducing the customer satisfaction levels a great deal. Quantitatively, the company may lose many customers and a lump sum of money with the lack of customer delight efforts in place. Blinded by the growth of the company's stock, the CEO is adamant to the implementation of the customer delight program to improve the company.
Key Issues
One of the critical problems is that the CEO of Wells Fargo lacks the management willpower to integrate the customer delight plans rather than just the customer satisfaction procedures at the company. The other key issue in the case is the wrong prioritization of the goals at Wells Fargo. Instead of the company focusing on the results, John Stumpf has made the company focus a lot on the competitors' performance.
Alternatives/Options
One of the options that the company can use to change its outlook in customer delight is to come up with the plans that individualize the bank services for the customers. The central focus on the customers by Wells Fargo will place it in a better position for the competition than before (Cantallops & Salvi, 2014). The company will, nevertheless, have to spend more money on research and the integration of customer delight strategy.
Recommendations
One of the proposals that Wells Fargo would make use of in this case is the use of a different style of management approach (Cantallops & Salvi, 2014). Firstly, Wells Fargo may have a radical change in its leadership structure that leads to the transfer of the current CEO John Stumpf to another branch of the company and has a new leader to implement the customer delight strategies.
Daniel
Facts of the Case
Daniel, a new graduate of Michigan University, has just landed a new job as a copywriter at Young, Olsen, Lindle, and Olson (YOLO) Advertising. His boss, Chloe, the president of the company assigns Daniel the duty of coming up with an advertisement about the delicious Uber bacon. Daniel is to work with Ms. Kunies as the celebrity endorser. Ms. Kunies used to enjoy the bacon in her earlier years before he became a vegetarian, but was willing to advertise the bacon.
Key Issues
One of the most significant issues in the case is the possibility of Daniel feeling emotionally disturbed, as he has to start his career off with a lie. Ms. Kunies is a vegetarian according to her Facebook posts but is willing to lie about her enjoyment of the Uber bacon. Chloe thinks it is also a great idea since she once enjoyed the bacon. The other issue is the greed seen in Chloe and Ms. Kunies as Chloe she is willing to work with a client who does not currently eat the bacon and is a vegetarian while Ms. Kunies is willing to advertise the bacon even though she is now a vegetarian. Both issues adversely affect the concepts of fairness, integrity, and honesty. If the target customers realize that dishonesty was used in the advertisement of the bacon, they may stop buying it.
Alternatives/Options
One of the alternatives is Daniel's pointing out of the dishonesty in the advertisement (Kosinski et al., 2015). In doing so, Daniel will have to save the customers from consuming a high cholesterol product that Ms. Kunies herself is not using. While he does so, Daniel risks getting into loggerheads with Chloe and may lead to the subsequent firing or suspension from the job on what would come out as a disrespectful act from Chloe's perspective.
Recommendations
One of the recommendations that YOLO would use in the advertisement is to look for another client who currently enjoys the Uber bacon that they are advertising. The action would reduce the possible consequences of involving dishonesty in the advertisement process (Kosinski et al., 2015). It would also reduce the feelings of guilt that Daniel may possibly have in his dealings with Ms. Kunies.
Dealing a Rigged Game
Facts of the Case
NOV's approach to acquisitions qualifies as a corporate level strategy due to the significant investments that the company has made in the energy industry. Being a competitive industry, NOV has had to acquire the struggling companies in the sector to grow its market share and consequently its competitive advantage. NOV's primary target is to be the best company in oil drilling and expand its operations more and more.
Key Issues
One of the significant problems that have been identified in the case study is the inflation of the number of acquisitions from 200 to 300 as stated by Miller, the CEO of National Oilwell since 2001. The inflated figures have led to the mismatch of the company's earnings against its stock prices. The company has to make decisions such as the alignment of the data in revenues to match the stock prices and avoid the influence of the law into the issue.
Alternatives/Options
One of the options that the company has is to have another chief executive officer in place of Miller. The major advantage of the action is that the company will have a gradual shift from the wrongly stated digits to the rightly stated ones, for example in the number of acquisitions (Ferrell, 2016). The most significant con of the alternative is that the values stated in the company may go even more askew with the new manager serving the company due to the effect of the already misstated values at the company.
Recommendations
The best recommendation for the company is to have auditing review of the financial reports and the company growth Rate as posted by the organization in its present performance (Ferrell, 2016). NOV's volatility will be reduced by the implementation of such a recommendation. Additionally, if the current CEO is found guilty of accounting fraud, it will be easy to justify, fire him, and have another leader who will fulfill NOV's short and long-term goals.
Demarco
Facts of the Case
As a newly employed graduate of Texas University, Xeon Natural Resources Incorporated has snatched Demarco as he is Brazilian and bilingual. The company saw that as an opportunity to help them advance their mining plans to Brazil where Demarco would help them talk to the indigenous communities in the target mining areas. Demarco's boss is reluctant to avoid influencing the indigenous communities negatively, part of what Demarco faces as an ethical issue.
Key Issues
One of the problems that confront the firm is the desire of the company and its stakeholders to break the moral responsibilities and push the local communities into accepting the mining deals on their land. Greed is evident in the company's management. The company forces Demarco to go against his ethical standards such as respect for the indigenous communities for the sake of the interests of Xeon and its shareholders.
Alternatives/Options
One of the alternatives is to quit the job in the case of Demarco. An advantage of the action is that Demarco will get rid of the uncomfortable demands that his company is making regarding the mining in the natural resources (George, Howard-Grenville, Joshi, & Tihanyi, 2016). Conversely, quittance of the job my expose Demarco to the difficult job search that he just averted. The other alternative is to face his bosses and explain to them the dangers of encroaching the land of the indigenous people. One merit of doing so is that he will help the indigenous people against the overbearing influences of Xeon (George, Howard-Grenville, Joshi, & Tihanyi, 2016). On the other hand, being a new employee may impede the efficiency of the act ns lead to grievous consequences for him including being sacked.
Recommendations
The most significant strategic change that Xeon may implement to reduce the effects of the ethical issue is to have a thorough discussion with the stakeholders on the disadvantages of adversely altering the livelihoods of the indigenous people in the Brazilian rainforests (George, Howard-Grenville, Joshi, & Tihanyi, 2016). The discussion may change both the mindsets of the management of the company and its stakeholders and thus reducing the friction between them and the traditional societies in the Brazilian rainforests.
Dr. Robert Smith
Facts of the Case
Accounting fraud in the healthcare sector has been evident in the case when Dr. Smith accord the Medicaid bill to two elderly patients above sixty-five even if they were apparently not considered as low-income patients according to Saul. In addition to the two cases, Saul found more, and the money amounted to $ 75000 as bills paid by the patients. In as much as Smith said that the issues were accidental, Saul was convinced that the problem was more of fraud than an unintentional occurrence.
Key Issues
One of the critical issues that have been found is accounting fraud. If Saul keeps quiet about the issue and Medicaid finds out from the accounting records that there were signs of fraud, he may be sent to jail and lose his accounting license. If Saul decides to report the matter to the relevant authorities, Dr. Smith may land in jail.
Alternatives/Options
One of the alternatives that Saul has in the approach of the issue is to have an in-depth discussion with Dr. Smith. The discussion will relieve both the doctor and the accountant of the risks they are undertaking such as the loss of their professional licenses and imprisonment (Ni & Van Wart, 2015). Conversely, dr. Smith may not want to listen to Saul, and the talk will be in vain. The other option is to have an auditor go through the hospital's financial records (Ni & Van Wart, 2015). The auditor will be able to speak with the doctor regarding the accounting fraud identified. On the other hand, the auditor may involve the authorities, which may land Dr. Smith into trouble.
Recommendations
The strategic change that the company may implement to reduce the possible adverse effects of the problem is to have accounting standards education provided to both Dr. Smith and Saul by an expert (Ni & Van Wart, 2015). Hopefully, the action will open up the ignorant doctor's mind to the dangers that he and Saul were exposed to with the mismatches in the accounting information.
From Pyramid Schemes to Mutual Fun
Facts of the Case
The chief executive officer of Rite-Solutions, Jim Lavoie has developed a system of the mutual fund to replace the conventional method of pyramid schemes that the companies he has worked for had implemented. The mutual fund system has led to the improvement in the efforts of the employees with a promise of having their ideas patented and benefiting financially from them as much as the company does.
Key Issues
One of the key ethical challenges with the mutual fund system implemented by Jim Lavoie is that it tends to exploit the employees who come up with their original ideas. In as much as they financially benefit from the mutual fund system, the employees tend to lose significant amounts of money to the company in addition to the lack of complete ownership of their ideas. The company, therefore, counts on the ideas that have been presented by the employees to thrive. The management has to make decisions either to promote the complete ownership of the ideas by the employees or to buy the ideas wholly from the employees for the company to avoid any moral setbacks.
Alternatives/Options
One of the options that the company has is to negotiate the pricing of the business ideas that have been created by the employees and buy them as a whole from them so that the company's management may have claims of the ideas (Charter & Tischner, 2017). The advantage of such an undertaking is that it will solve the ethical challenge of the employees thinking that they are being taken advantage of in the development and patenting of ideas. Conversely, the company may spend a lot on ideas that may not be worth the sum of money that the company releases to the employees.
Recommendations
The company's management should discuss the advantages of the employees' development of the business ideas in a transparent, procedural, and timely manner (Charter & Tischner, 2017). The administration of the organization may do so by preparing pamphlets for the employees or engaging them in meetings to discuss the issue (Charter & Tischner, 2017). The expected outcome of the recommendation is that the employees will become more willing to develop the business ideas that they and the company will mutually benefit from both in short and in the long term.
Kodak Fails to Focus on the Big Picture
Facts of the Case
Kodak was adamant in the implementation of modern technology in the camera and filmmaking industry. In as much as the technological advancement, which would soon ruin the company, some of the employees including the former executive hired in the 1990s, had precedented the bankruptcy and the possible future of the company but no one would listen to them.
Key Issues
Kodak failed to implement the strategic decisions that would make the company walk hand in hand with the increase in the advancement of technology. It hampered the organizational choices that would have led to the embrace of modern technology in the camera and film industry. Kodak's top management officials disregarded the ideas of the lower ranked staff in the company, which would have been useful in making the company leap from the analog to the digital era.
Alternatives/Options
One of the alternatives would have been to merge Kodak with a more digitized company in its industry. Kodak would have maintained its fame in the process and open up more opportunities for growth (Newell & Marabelli, 2015). On either hand, Kodak would have lost the full ownership rights as it merged with the other companies.
Recommendations
The best recommendation that would have worked in the case of Kodak's bankruptcy is the sale of the company (Newell & Marabelli, 2015). As a strategic decision, the sale of the company would have safeguarded the employment of the workers as well as saved the poorly performing company in the photography industry.
Mary
Facts of the Case
JSYK Incorporated as a realtor has employed Mary after graduating recently from Stanford University. She has to arrange the sale of a particular building named Moby Dick for a million dollars. A reverend Smith has expressed interest in buying the building and uses it for church purposes. However, the reverend has $ 150000, which is lower than the agreed $ 250000 that the owner has asked for a down payment. Mary has been given the idea of lying to the owner that the manufacture machines that were in the building will be repaired and used by the reverend.
Key Issues
The chief executive officer of the realty company has asked Mary to lie to the owner of the building that the buyer intends to repair the manufacture machines in the building to make use of them. Mary is aware that the reverend does not see the need to have the machines retained at the company. On the other hand, Mary has to help the reverent buy the building even though he has a lower amount than the required down payment. She is torn between lying to Ted, the owner of the premise that the prospective buyer will buy the machinery and not doing so let Ted finds out she was lying.
Alternatives/Options
One of the alternatives is to let the reverend be are of the fact that his amount may not be accepted by Ted as the down payment for the building and that he needs to have more money. An advantage of the approach is that it will ensure that Mary dies not entangle herself in an ethical mess (Marquardt, Gantman, Gollwitzer & Oettingen, 2016). On the other hand, JSYK Inc. may lose the reverend as the prospective client for the building that many clients have come to see and left without a word.
Recommendations
Mary has to refuse the offer of the CEO regarding lying to Ted to enable the reverend to buy the building). JSYK Inc. has to come up with clear guidelines about the purchase of the building and the various terms and conditions (Marquardt, Gantman, Gollwitzer & Oettingen, 2016). The expected outcome of the recommendation is that it will keep the employees free from ethical dilemma situations such as that of Mary.
Nano Technology and Other Innovations
Facts of the Case
Nanotechnology and other related innovations have been brought out in the case as some technologies to reduce the risks that can be incurred by the entrepreneurs from across the globe. Just as Tata Motors has come up with the world's least expensive car, the Nano, Embrace can also come up with the innovations that will be affordable among the Indian population and especially cancer and the heart patients.
Key Issues
Embrace intends to disrupt existing markets in the Indian healthcare industry by coming up with the various devices that the Indian patients can use to monitor their health. In as much as the devices may be cost effective for the Indian patients, their workability, and safety may be questionable in the Market. It may raise ethical issues among the patients against the company soon.
Alternatives/Options
An alternative to the manufacture of the cost-effective health device is the lack of distribution of the devices to the patients as a replacement for what they are currently using (Mason, 2017). The action will save more Indian lives and avoid the ethical dilemma that the company has been facing in the past. Conversely, the company may lose a significant amount of money by failing to innovate in the health world (Mason, 2017).
Recommendations
The company needs to have a testing mechanism put in place for the devices that have been manufactured to target the Indian patients. Firstly, the testing will ensure that the patients using the gadgets and the devices are medically safe (Mason, 2017). Secondly, the experiment will justify the quality of the devices related to their price and thus attract more customers for the health monitoring devices in India.
Taxi Dancing around the Question of Regulation
Facts of the Case
Larry Downes had to catch a cab at San Francisco train station one day. Larry had to choose the first cab in line, which he describes as filthy, but he had no alternative. The trunk was full of garbage and Larry opted to carry his suitcase with him. As they traveled to Larry's destination, the driver indicated an indubitable lack of knowledge of the destination, which troubled Larry. After being told of the directions, the driver sped off without considerations, held a private conversation, and raised the volume of the music so that Larry would not eavesdrop the conversation.
Key Issues
One of the problems in the case is misconduct. The driver exhibited many instances of misconduct ranging from having a trunk full of garbage, having loud music on his cab so that Larry would not hear what he said in his private conversation to not saying a word after he was paid. The other key issue is the under-maintenance of the cabs. Larry described the first cab on the line as a filthy vehicle.
Alternatives/Options
An alternative to the ethical issue in the case is to get rid of the taxis, which are poorly maintained in the cab lines. The elimination of such cabs will have an increase in the customer satisfaction for the taxi customers (Turker, 2018). From another point of view, the elimination of the poorly maintained cabs will have a negative impact on individual taxi drivers. The other alternative is to promote the Uber taxis that have been proven more efficient despite the regulatory practices that affect their operations. The action will help the taxi industry in the improvement phase, as a new competitor will have been introduced in the business (Turker, 2018). Then again, the regulations against the Uber may discourage many taxis from operating within San Francisco.
Recommendations
The most significant suggestion in the ethical dilemma is to revolutionize the taxi transport around San Francisco (Turker, 2018). Larry Downes considers the disruption of the taxi business an excellent idea that will replace the old mindset among the cab associations towards a technological approach of the industry to serve the customers better than before.
The Canary in the Coal Mine
Facts of the Case
Starbucks has been described as the canary in the coal mine due to its potential environmental hazards that it has exposed the community to in its various stores unlike its competitors such as McDonald's based in the United States. The environmental pollution issue has affected the external environment of Starbucks, the economic gains as the company developed the inefficient dipper well to rinse the equipment, which had lots of water being wasted as the faucets kept running. Starbucks raised international concern, as it was already a multinational corporation.
Key Issues
Starbucks has been involved in the pollution-based fracas as their cups used to be disposed of inappropriately. The regulatory organizations have estimated that the carbon footprints of Starbucks have increased in the past several years. Additionally, Starbucks has been involved in the continuous wastage of natural resources such as water in the dipper well system.
Alternatives/Options
Starbucks may choose to come up with a pollution control mechanism. An advantage of this alternative is that Starbucks will be in line with the international regulations concerning pollution in the modern world (Zientara & Bohdanowicz, 2016). The company will, however, have a set of challenges facing it pollution control mechanism, which range from the lack of effective follow up in the procedures to the lack of necessary know-how to implement the pollution control mechanism.
Recommendations
Starbucks may come up with an innovative leadership plan that enables the company to control the effects it has on the external environment. The company may communicate to the employees and other stakeholders its plan in an attempt to get it started (Zientara & Bohdanowicz, 2016). The company may also seek the response of the media and the communities surrounding it on what can be done to reduce the menace of pollution on the environment.
The ingredients of a sustainability plan
Facts of the Case
Mondelez is in a quest to come up with a sustainability plan for the organization that encompasses the various aspects of the company, which include the need to reduce the carbon emissions from the famous snack food company.
Key Issues
One of the critical issues facing Mondelez is that the carbon emission reduction is not directly linked to the traceability of the original manufacturers of the raw materials that the company makes use of in its daily operations. It has been particularly challenging for the company to trace the manufacturer's sources as they are varied.
Alternatives/Options
One of the alternatives that can be given to the company's issue is to let loose of the tracing aspects of the raw materials in the manufacture of the various foodstuff and drinks. An advantage of the option is that it will save the company large amounts of money and time that it has been investing in the tracing activities (Schrempf-Stirling & Palazzo, 2016). However, the reluctance in the tracing process will evidentially lead to the problem of the increase in carbon emissions as seen by the leaders of Mondelez.
Recommendations
The recommendation that would work best in the case of Mondelez is the advocacy of transparency among its suppliers (Schrempf-Stirling & Palazzo, 2016). The openness of the suppliers will help Mondelez overcome the menace of carbon emissions without having to spend money on it. The company's leadership may come up with the ethical, educational platforms for the suppliers on how they can contribute to the fight against the carbon emissions in the world, in favor of Mondelez.
The Most Admired Strategist of the Twentieth Century
Facts of the Case
As an influential leader of the African National Congress (ANC), Nelson Mandela led South Africa against the apartheid regime that had been accelerated by colonization of the country by the British. The ANC, under Mandela, had developed a nonviolent strategy, which he concluded that its effectiveness was not evident by 1954 and the political party had to rethink the strategic approach to the fight for independence. They opted to use violence that finally landed Mandela in prison for a life imprisonment term in 1964.
Key Issues
One of the significant problems in the case is the use of a violent strategy by ANC to liberate the South Africans from the apartheid regime. The violence used was counter-intuitive to the concept of freedom that Mandela envisioned for South Africa. Mandela, on being released by President P.W. Botha refused to renounce the use of violence to gain political freedom. He placed the society above his motives and personal sacrifice.
Alternatives/Options
One of the options that Mandela may have involved in the fight for the end of the apartheid regime was to have peace talks with the British to grant the South Africans their freedom (Ndlovu-Gatsheni, 2014). On the upside, the strategy would have liked to reduced suffering among the societies in the country and would not have had Mandela was thrown into prison (Ndlovu-Gatsheni, 2014). On the negative side, the tactical approach would have made Mandela appear as a weakling to the South African people in the fight against the apartheid regime (Ndlovu-Gatsheni, 2014).
Recommendations
One of the suggestions that would have helped Mandela in the fight for the freedom of the South African community would have been the diplomatic peace talks (Ndlovu-Gatsheni, 2014). The peace talks would have reduced the bloodshed during the active fight for independence among the South Africans. He would also have approached the British in a manner that causes the least harm to society (Ndlovu-Gatsheni, 2014).
The Not-So-Smart Phone Company
Facts of the Case
Blackberry was a company that was popularly known for the quality of its smartphones in the various parts of the United States of America and Canada. The phone had a QWERTY keypad that was considerably easier to use than the upcoming Apple's iPhone. As the iPhone model became sophisticated, the blackberry business model remained the same even though their customers kept expressing the wish that the iPhone applications and internet service be incorporated in the blackberry phone models.
Key Issues
Blackberry stuck to the original business operations even though the customers sought to have a more developed smartphone model such as the upcoming iPhone by Apple. The problem was exacerbated by the belief in the company's management that for uniqueness, blackberry had better remained unaffected by the technological change. The company lost customers, and in an attempt of winning them back, they came up with a smartphone model that was below the users' expectations.
Alternatives/Options
BlackBerry would have come up with another model that fulfilled the customers' expectations while at the same time retraining its old QWERTY keyboard look. The strategy would have ensured that the customers of the company were loyal to it (Markman et al., 2016). On the other than, having both touchscreen and the qwerty keyboard features would not be a welcome idea to the customers due to the costs involved in manufacturing and the awkward operation of the phone.
Recommendations
In solving the ethical dilemma that BlackBerry faced, and most of the customers went away from the company, the organization was expected to come up with a feasibility plan that enables the integration of the customers' needs in the new smartphone models that blackberry would have developed in the later years (Markman et al., 2016).
References
Cantallops, A. S., & Salvi, F. (2014). New Consumer Behavior: A Review of Research on
eWOM and Hotels. International Journal of Hospitality Management , 36 , 41-51.
Charter, M., & Tischner, U. (Eds.). (2017). Sustainable Solutions: Developing Products And
Services for the Future . Routledge.
Ferrell, O. C. (2016). A Framework for Understanding Organizational Ethics. In Business
Ethics: New Challenges for Business Schools and Corporate Leaders (pp. 15-29). Routledge.
Ferguson, S., Thornley, C., & Gibb, F. (2016). Beyond Codes of Ethics: How Library and
Information Professionals Navigate Ethical Dilemmas in a Complex and Dynamic Information Environment. International Journal of Information Management , 36 (4), 543-556.
Foreman, G. (2015). The Ethical Journalist: Making Responsible Decisions in the Digital Age .
John Wiley & Sons.
George, G., Howard-Grenville, J., Joshi, A., & Tihanyi, L. (2016). Understanding and Tackling
Societal Grand Challenges Through Management Research. Academy of Management Journal , 59 (6), 1880.
Jian, G., & Fairhurst, G. T. (2017). Leadership in Organizations. The International Encyclopedia
Of Organizational Communication , 1-20.
Kosinski, M., Matz, S. C., Gosling, S. D., Popov, V., & Stillwell, D. (2015). Facebook As A
Research Tool for the Social Sciences: Opportunities, Challenges, Ethical Considerations, And Practical Guidelines. American Psychologist , 70 (6), 543.
MacDougall, A. E., Bagdasarov, Z., Johnson, J. F., & Mumford, M. D. (2015). Managing
Workplace Ethics: An Extended Conceptualization of Ethical Sensemaking and The Facilitative Role of Human Resources. In Research in Personnel and Human Resources Management (pp. 121-189). Emerald Group Publishing Limited.
Markman, G. D., Russo, M., Lumpkin, G. T., Jennings, P. D., & Mair, J. (2016).
Entrepreneurship as a Platform for Pursuing Multiple Goals: A Special Issue on Sustainability, Ethics, and Entrepreneurship. Journal of Management Studies , 53 (5), 673-694.
Marquardt, M. K., Gantman, A. P., Gollwitzer, P. M., & Oettingen, G. (2016). Incomplete
Professional Identity Goals Override Moral Concerns. Journal of Experimental Social Psychology , 65 , 31-41.
Mason, R. O. (2017). Four Ethical Issues of the Information Age. In Computer Ethics (pp. 41-
48). Routledge.
Ndlovu-Gatsheni, S. J. (2014). From A ‘Terrorist’ To Global Icon: A Critical Decolonial Ethical
Tribute to Nelson Rolihlahla Mandela of South Africa. Third world quarterly , 35 (6), 905-921.
Newell, S., & Marabelli, M. (2015). Strategic Opportunities (And Challenges) Of Algorithmic
Decision-making: A Call For Action On The Long-term Societal Effects of ‘datification’. The Journal of Strategic Information Systems , 24 (1), 3-14.
Ni, A., & Van Wart, M. (2015). Corporate Social Responsibility: Doing Well and Doing Good.
In Building Business-Government Relations (pp. 175-196). Routledge.
Schrempf-Stirling, J., & Palazzo, G. (2016). Upstream Corporate Social Responsibility: The
Evolution from Contract Responsibility to Full Producer Responsibility. Business & Society , 55 (4), 491-527.
Turker, D. (2018). Global Challenges: Aligning Social Responsibility and Sustainable
Development Goals. In Managing Social Responsibility (pp. 161-176). Springer, Cham.
Zientara, P., & Bohdanowicz, P. (2016). CSR-inspired Environmental Initiatives in Top Hotel
Chains. In Tourism Enterprises and the Sustainability Agenda across Europe (pp. 111-138). Routledge.
