I have learned that effective communication skills are important and meaningful in healthcare leadership. The training has provided insights that communication is crucial in passing the vision and goals to followers. It is a critical element in realizing leadership with objectives. According to the training tiers, a leader ought to communicate in a way that makes followers see what the leader expects them to achieve. To communicate effectively, I have learned that a leader should be simple, direct and should affirm their messages with actions. A leader should learn to listen and encourage healthcare worker’s input.
I have also learned that professional ethics is a critical concept in dementia care. During the training sessions, I gained knowledge that healthcare professionals conduct should be guided by best standards and informed decisions. Professional ethics according to the course is beneficial to both the client and the health professional particularly when dealing with dementia patients. Professional ethics demand balancing autonomy and ensuring patient’s safety. The patient ought to be held with dignity as per professional ethics stipulations.
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Section B: Most actionable, take-away point observed in the module
The most actionable take away point observed is change management and evaluation. Within public healthcare organizations, new healthcare reforms are regularly introduced. Leaders ought to establish a change oriented organizations by introducing best practices related to culture and capacity for change. Managers in healthcare institutions ought to be employee oriented, engage workers in formulating change and in decision making to lessen likelihood of change resistance.
Section C: Applying concepts learned today into everyday life
Effective communication, professional ethics and interpersonal communication are crucial concepts that I will apply in my professional life as a healthcare practitioner. I will apply the concepts by listening to healthcare workers and patients. I will also encourage feedback in communication and consider workers reactions. I will apply professional ethics in caring for dementia patients by upholding their dignity by for example treating them with kindness, compassion and respect. I will strive to make ethical decisions by upholding principles of non-maleficence and beneficence.
