Individuals within a group are often likely to have diverse views on different subjects thereby resulting to occasional conflict. Conflict resolution skills are among the most important interpersonal communication skills that every individual should have. In many cases, conflicts are solved through compromise and mutual agreement between the conflicting parties. Last summer, the school board of Alma Preparatory Center, a school for special needs children, met to discuss the possibility of introducing new visual learning tools in each of the classes where they were required. Special needs pupils who respond best to visual content delivery techniques had been grouped in five classrooms, hence there was need to equip the rooms accordingly.
The agenda of the meeting was to first determine the needs of the children. Subsequently, the members would suggest the best equipment suited for content delivery before narrowing down to the selected option. There was general consensus that the classes needed to be fitted with high definition and quality audio-visual device that could have multipurpose use. The group narrowed down on two options- either television screens, or projectors. At this point, the group was divided into two factions each of which backed one of the options.
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Television screens are significantly more expensive than projectors, but are better suited for high contrast and utilize space significantly better than projectors. Projectors are significantly cheaper, are better when projecting high resolution images and have flexible utility because screen size is adjustable. They may, however, consume a lot of space and have maintenance costs, unlike televisions. In order to come to a consensus, the group had to reevaluate the pupils’ needs and behavior and reconsider the options.
At the end of the meeting, television screens were deemed to be the better option based on a number of reasons. First, the device selected needed to support high image contrast and allow for sufficient brightness regulation. Television screens were superior to projectors in this regard, especially in well lit conditions. Moreover, while projectors were initially cheaper, their long term maintenance costs were significantly higher than that of televisions. Third, televisions needed less space than projectors.
