Home Depot is an American based retail company specializing in home improvement through the supply of construction resources. Its headquarters are in Georgia, where the company operates one of its major distribution centers. The distribution store in Georgia serves more than 2200 stores of the same company. Apart from the physical Home Depot stores, the company also manages a website that serves over 100 million visitors to handle pick-ups and deliveries. Home Depot employs over 300,000 workers throughout America and enjoys a total income of more than 100 billion dollars every year (Home Depot, 2019) . The current CEO, as well as the chairman of Home Depot, is Craig Menear.
Recruitment
The recruitment process at Home Depot involves several stages, including the application process and interviews for successful applicants. Home Depot jobs are mostly advertised online as well as in the application process. Technology has been an instrumental tool that companies such as Home Depot leverage to stay ahead of their competition and achieve sustainability. Through market research, the firm has identified the use of technology in recruitment as a breakthrough to solve barriers in job applications and provide equal opportunities to a larger pool of potential applicants. The use of technology in the application process also minimizes tedious application paperwork involving lengthy application forms. In addition, most people today have regular access to the internet. Therefore, they make it easier to access a mass recruitment process in the shortest time without having to queue physically at Home Depot.
Delegate your assignment to our experts and they will do the rest.
The unemployment rate has gradually been dropping in the US, and companies now have a significant challenge finding appropriate candidates to fill various skilled positions. Companies such as Home Depot have leveraged the use of technology and social networks such as LinkedIn to find suitable candidates with the right skills to fill various positions ( Potier, 2019 ). Because of the low unemployment rate experienced in the US, job seekers now get the opportunity to choose which companies they prefer working for. The application process has become the defining factor for selecting skilled employees to fill employer recruitment needs.
Selection and Training
To get a Home Depot job, potential applicants must first visit their website portal and check for positions available. The advances in technology and flexibility of work have created many temporary working opportunities, which are regularly updated on the website portal of Home Depot. Once a candidate has selected their preferred position on the portal, they create a candidate profile that informs recruiters about their interests and skills. It is a requirement for all applicants to be above the age of 18 to be considered for positions advertised on the portal. Therefore, the section process involves first identifying if the applicants have satisfied the initial application process through their profile.
After the recruiters review all the candidate profiles, the interviews are set, and the selection process commences. To be considered for an interview at Home Depot, the candidates' resumes should satisfy the job requirements. Interviews are conducted first over the phone by a lower-level manager and then face-to-face by a human resources personnel. The phone interview entails questions regarding previous work experience, skills, education, and personal background. The phone interview also determines whether the candidate will further be invited to a face-to-face interview. Because Home Depot is in the business of serving customers, most of the questions candidates are likely to be asked to revolve around customer issues. Recruiters at Home Depot are trying to gauge whether potential candidates have the necessary skills to serve customers the right way, handle customer pressure, and solve ethics and integrity problems.
Once successful candidates have passed all the tests, the hiring team alerts the candidates of their acceptance to Home Depot through email. A drug test is required to begin the hiring process as company policy. At this stage, candidates are required to sign an agreement to agree to random drug tests according to company policy to ensure a drug-free workforce. Orientation is carried out afterward to usher in the new hires, which involves a short training to learn about the history and working culture at Home Depot. The training process involves several lectures depending on the various positions of the new hires. New employees are taught about the routine at Home Depot and their respective positions' roles and duties. New employees may fill positions such as managerial, assistants, freight associates, cashiers, and sales personnel, depending on their resumes and profiles.
Effectiveness of The Recruiting Process
Home Depot ensures an effective recruitment process that values integrity, ethics, and transparency. For potential candidates to be considered for interviews, recruiters must carefully evaluate each candidate by assessing their background, education, skills, and work experience. Social media plays a significant role in the recruitment and hiring process of potential candidates. Globalization and advances in technology have allowed the recruitment process to be comfortable as potential candidates present their resumes and skill profiles online on various social media platforms. Social media will also enable recruiters to gauge multiple candidates' expertise from previous reviews and recommendations, making it easier for recruiters to consider various candidates for various positions even before they make their applications.
Recommendations to Improve Recruitment
Traditional recruitment strategies that involved advertisement of job opportunities in local newspapers and internal hiring are gradually being phased out by technology and social media. Recruitment is a significant part of any organization as it determines the overall performance and productivity of a firm. Therefore, recruiters must stay up to date with emerging trends such as social media to remain competitive and sustainable. Social media offers an unlimited pool of potential candidates to choose from, creating confusion in the recruitment process. To minimize this confusion, recruiters may apply the powerful capabilities of emerging technologies such as machine learning to develop appropriate applicant profiles that suit their recruitment needs.
Recruiters may also leverage the power of networking event to headhunt potential candidates for internships and jobs accruing to recruitment objectives (Barcelos, 2019). Technology has also created opportunities for employer review websites that provide company profiles and details that attract potential candidates with appropriate skill levels to work in these companies. Powerful emerging technologies such as artificial intelligence incorporated with social media platforms have also proven very useful in creating applicant tracking and profiling systems to help recruiters identify suitable talent for their respective firms. Home Depot has been known to be competitive in the recruitment space. The use of powerful technologies such as social media has played a significant role in helping the firm achieve a high recruitment rate.
Since technology and powerful emerging tools such as artificial intelligence are still at their early stages, legal issues may arise regarding data privacy. However, for potential candidates to increase their chances at successful recruitment, they must create and present their profiles online. Recruitment today has also attracted inclusion where recruiters are required to conduct their operations with fairness and minimal bias. Ultimately social media has been used as the preferred tool of choice by Home Depot to advertise job opportunities and identify potential talent and skills required for various advertised positions. Recruiters must balance the risks and rewards of effective recruitment by leveraging appropriate and modern tools such as social media to achieve maximum success.
References
Barcelos, K. (2019, May 24). 19 effective methods of recruitment to find the best candidates. Retrieved from https://www.jobsoid.com/methods-of-recruitment/
Home Depot. (2019). Home Depot Annual Report 2019. Retrieved 12 February 2021, from https://ir.homedepot.com/~/media/Files/H/HomeDepot-IR/reports-and-presentations/annual-reports/2019_THD_AnnualReport.pdf
Potier, A. (2019, April 23). The Use of Social Media in Recruitment and Selection: Risk vs. Reward. Retrieved from https://iohrm.appstate.edu/alumni/professional-development-articles/use-social-media-recruitment-and-selection-risk-vs-reward
