Job aids are tools or a machine that helps employees complete their tasks, and they include calculators, checklists, maps, and templates. A job aid supports employees in avoiding errors and provides a guideline on the necessary steps to finish a given task. The performance of an organization is associated with how employees frequently interact with company customers, suppliers, and government regulatory bodies. If employees get it wrong, the business will perform poorly. It is the objective of a company to simplify their jobs and make them as comfortable as possible (Willmore, 2018).
Deploying the Job Aid
The initial step which workers should engage in is to share when they recognize that a problem has emerged within the company premises, the aim of sharing is that, some challenges can be solved, through sharing, and solutions are engaged before it affects the whole company.
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Step two is analysis, this area focuses on cost and effect analysis criteria, and in this case, company workers are urged to search for the problem from a different point of view. The analysis aims to solve the challenge from its root cause through understanding.
Step three is creating a solution; this step focuses on enhancing the identification of the root cause of a problem which can be solved through a solid plan designed at discovering an everlasting solution to the challenge. It is created to ensure the company does not lose in the end.
Step four is implementation. It is the action procedure for solving the problem; the focus of this process is to make sure that the action of addressing the identified issue is exercised. The stage describes the procedure on how to solve the problem by involving affected departments, organizing and delegating the roles. This step aims to make sure that critical issues are resolved.
Step five evaluations. The process involves accessing the performance and results from the solution which was applied. Evaluation focuses on ensuring that the basic expectation of the project is delivered. It consists the calculating of general effects of the solution, documenting and reporting the obtained results. The evaluation aims at achieving the expected outcome, and it also forms the basis of performing necessary changes if need be.
Training Methodology
The system will use a leading methodology as a process of training and will focus on the following steps:
- The trainer will do a brief presentation;
- Team briefing among workers;
- Personal and team simulation exercise designed for accessing group progression element of effectively solving a challenge;
- Exercising behavioral modeling and simulation which purposely represent a formulated problem-solving model;
- Team and one on one dialogue about the process;
- Case study analysis will focus on expressing problems which groups and individuals will try to unfold;
- Video conferencing and film watching focused on showcasing what procedures to comply with when solving a particular problem;
- Self-analysis survey to establish the training effectiveness;
- Individual evaluation action plan to verify if the training was effective.
Evaluation on Whether or not to Change Management
The employees training process will happen through on-job training; hence the factor of change management will be considered. The training process will only require workers and trained experts who will purposely educate the employees how they can solve specific problems which may arise when performing their daily duties hence there will be a high probability of the organization experiencing a change in its normal operations. One of the essential options is involving some employees in the training system that will allow them to become leaders in a particular training forum.
Type of Training Technology
The following are examples of training techniques that will be used during training sessions, and they are video-based training and virtual environment and averter training. The notion behind using these types of technologies is driven by understanding frequent radical changes which are happening in technology (Kirkley & Kirkley, 2005). The advantages of the technique are that they allow employees to be training during a specific time of the day. Second, the trainer is not necessarily required to attend the in-house training but can do it virtually while still at his or her place of work. Third, this type of training process provides reference materials which can be relied on for training employees shortly. Lack of human contact will not affect the organization undertaking in the employee training process.
Summary of Employees who will be Involved
The training process will involve training employees from all departments within the company premises, and the fact is every company worker be trained and apply the knowledge to solve the challenges which arise when performing their daily duties. The training program will increase their skills which are crucial in solving troubles and challenges they face in the company. In the end, every employee should solve daily emerging problems through the process learned in the job aid.
References
Kirkley, S. E., & Kirkley, J. R. (2005). Creating next generation blended learning environments using mixed reality, video games, and simulations. TechTrends, 49(3), 42-53.
Willmore, J. (2018). Job aids basics. American Society for Training and Development.
