Studies have shown significant impact of social perception on hiring process especially in the healthcare system. Hiring process involves review of applications, selecting the best candidates to be interviewed and making hiring decisions by selecting the candidate to employ.The hiring process is often influenced by a number of factors such as labor market conditions, demand and availability of skills required, ethical considerations, recruitment costs, organizational policy and social factors like racism, ethnicity and organizational culture. During recruitment process, it is important to consider stated factors, and social perception should also be expected to influence the hiring process. Thus, the current study aims to highlight ways through which social perceptions during hiring process may be minimized.
Following the observed impacts of perception driven recruitment process, there is need as a Human resource manager to intervene the hiring process and make some changes that would minimize the social perception on hiring process. First, I would apply forced delay decision making to minimize the effects of first impression while conducting interviews. Instead of allowing my hiring team to immediately make conclusions on the interview outcome, it is encouraged to at least take about a half an hour before making decision.
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Secondly, changes in the interview impression should be made for efficient hiring process. Phone or video-conferencing interview may be conducted before face to face interview. Social perception during interviews may limit ones’ interest in enquiring about a candidate’s accomplishment. Conducting an exploratory phone interview may give chance of listening to the candidate’s work history as well as accomplishments. This will help to determine the candidate’s match for the job as well as minimizes the perception that may be created when the person first meet the interviewer.
Thirdly, there is need to introduce fairness justice in recruitment process. In addition to the existing distributive and procedural justice, fairness justice may be encouraged to enhance efficient perception concerning the distribution of the outcome. This will allow unfair decision making and make the hiring process to be more consistent.
Overly, the recruitment process typically aims to filter conflicting information out from candidates. Impression and perception have been shown to influence the process which may result into hiring unqualified personnel and leaving out the best match. Show of delayed decision making, changing interview system to first conduct phone interview, and encouraging fairness justice can also help overcome the impacts of social perception in the hiring process.
References
1. Griffin PF, Attaway JS, Griffin M. Bias in the Hiring Process of Professional Salespeople: The Effects of Gender, Ethnicity, and Religion. In: ; 2019:387-392. doi:10.1007/978-3-030-02568-7_104
2. Carpenter M. Social Network Usage in the Hiring Process. WRIT J First-Year Writ . 2017;1(2). https://scholarworks.bgsu.edu/writ/vol1/iss2/9. Accessed April 14, 2020.
