Organizational behavior skills are necessary for the day to day efficient running of any business. In order to cultivate these skills; one needs to apply commitment in every area of the business. Most importantly, application of superior skills such as time management and open communication skills is critical in running smoothly and productively.
Regular communication and professional development of all staff, are the two organizational skills that will enhance the role of a human resource person. Frequent and explicit relaying of instructions to individuals and teams of staff will ensure that everyone is aware of their role. There will be no duplication of duties or oversight of any given task. Professional development of staff in a manner that allows each worker to be able to perform a different number of functions is also vital. This ensures that in case one person is absent, someone else can fill the gap, and the organization still runs smoothly. A deeper understanding of the company's products and operations will also improve the quality of customer service. This will reduce the time and effort spent mitigating disputes in a managerial or supervisory role. These two skills will also ensure time management is enforced and utilized for the good of the organization (Uhl-Bien et al., 2014).
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During a hectic auditing week, one of my best accountants fell seriously ill and as a result was unable to work. This caused a severe backlog in the process. As the human resource person, I decided to apply my experience as well as professional skills to bail my team out of the situation. First, I redistributed the absent accountant's workload to the rest of the team. Second, I assigned the work that was less urgent to the assistant accountants and all the other junior members of the finance team. Lastly, all clerical tasks associated with the audit were delegated to the office assistant. This way, we were able to meet all our deadlines by rearranging the organizational behavior skills at our disposal.
References
Uhl-Bien, M., Osborn, R. N., & Schermerhorn, J. R. (2014). Organizational behavior . Hoboken, N.J: Wiley.
