Different personalities exhibit different communication styles at workplace hence affecting an organization in the following ways:
Determine work ethics
Individuals with outgoing personalities tend to interact more with others, are polite, engage in constructive discussions and are more persuasive. These attributes enhance basic work ethics such as customer relations which is entirely promoted through the incorporation of employees with extroverted personalities. On the other hand, employees with introverted personalities do not like much association and interaction hence manifesting fewer ethics, especially in customer relations.
Delegate your assignment to our experts and they will do the rest.
Influence flow of work and understanding
Directors are authoritative, confident and specific in their operations as reflected in their communication. Proper communication among staff and employees facilitated by direct personalities improve the flow of work consequently improving work output. Employees understand each other well, especially their interests and personalities which creates unity and cultural inclusion of different social and ethnic groups.
Configures work relationships.
Excellent communication from personalities such as initiators and extroverts, enhance bonding and harmony among employees and contributes to the formation of business partnerships due to proper engagement, persuasion, and prior workplace understanding. Individuals understand their colleagues’ emotions, perceptions and ways of expression thus enabling them to develop rigid relationships emanating from their diverse personalities (Keyton et al., 2013).
Influences creativity, decision making, and conflict resolution
Individuals with outgoing personalities are good in inducing discussions, ideas and topics, therefore, building creative minds among other colleagues. The individuals are enthusiastic, energetic and engage others more often hence developing decision making and conflict management culture at the workplace .
Determine morale and motivation
Improved communication at workplace enhances employees’ morale especially through the incorporation of employees with outgoing personalities who initiate fun activities, new ideas, order and analysis which subsequently relate to increased precision and quality of work.
Reference
Keyton, J., Caputo, J. M., Ford, E. A., Fu, R., Leibowitz, S. A., Liu, T., ... & Wu, C. (2013). Investigating verbal workplace communication behaviors. The Journal of Business Communication (1973) , 50 (2), 152-169.
