Interview Summary
The interview aims at getting material information regarding problem-solving strategies applied in the health sector. The interviewee viability to providing such information is determined by her experience in the field of health after having worked in that sector for more than ten years. She is also a holder of a Master's Degree in Public health which enables her to tackle issues associated with health. The lady begins by highlighting the duties associated with her position at work. These responsibilities include the provision of funds to support HIV protection programs both locally and internationally. She is also entitled to planning, coordinating and monitoring those programs to ascertain their success.
The competence presented in solving health problems requires an individual to have professional and technical skills to manage the organization (DeLaurentis & Callaway, 2004). As a result, a question asked about her credentials and experience to perform this task revealed that she has Master's in Public Health Studies as well as corporate management skills. According to the interviewee, recommendable strategies for solving problems in the health sector include excellent organizational skill and proper communication structures. That primarily mean one must have the capability of conducting several projects at the same time. Procedural recommendations and yearly reports should be prepared in time to enhance reliability in the system. Evaluation should also be performed regularly to carry out adjustments where necessary. On the other hand, good communicational skills result in efficiency in the public health system. Therefore, negotiations and relationship skills are helpful in maximizing allocation of available resources.
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In every field, there lack no challenges that act as a barrier to success. Therefore, she talks of staffing being the greatest challenge in this sector. Inadequate staffs have resulted to under performance and piling of workloads. The issue is being addressed through working extra hours additional to the standard working period. According to her, working over the weekend has enabled her to meet the target although the time might fail to be compensated at the end of the month. Another way to encounter the barrier is by setting your priorities right. Holding different projects same time requires an individual to put more emphasis on the most demanding ones and finish with the others later (Trochim et al., 2006). Public policies have also delayed the completion of the projects since due to complications in the governance system. As a leader in a public health organization, she must possess understanding capabilities since different patients diagnosed with HIV viruses require diverse treatments.
The professionalism and ethical morals related to it has an effect on how the job is done. Indeed, grantees hold regular communications with the workers and pay random visits to different sites (Healey & Lesneski, 2011). That makes experts in the field of health stay professional and adhere to the rules all the time. Health institutions have merged with non-governmental organizations to enable them to reach patients all over the world. Such groups include AID Atlanta, Mercy Care as well as Sister Love. Additionally, what motivates her to keep pushing is the recognizable difference she makes whenever a project is successful. Lastly, her recommendations to me include working in the field rather than the internal department of public health. It is also advisable to stay connected always since there is a lot of information to collect in the field. Therefore, the primary return for working in her position is viewing a free world from HIV.
Problem Solving in Public Health
Past literature system approach, public health policy, conflict management, and decision-making process as some of the primary problem-solving techniques in public health. In management, using a system approach requires the organization to have a defined structure of running the institution. Public health agencies should emphasize on good understanding and of rule and guidelines to avoid unnecessary conflicts at a workplace(Johnson, 2013). The decision-making process should also be reinforced by a model that will enable the institution to make practical choices. Eventually, proper communication is a strategy that unites all the others by ensuring that information is passed to the right people at the right time to serve the correct purpose. Delays in the public health sector have contributed towards its failure.
Summary
From the findings, problem-solving in the area of public health is something that requires a high level of professionalism. Among the above-discussed techniques of solving problems, communication has been highlighted as the most important element to have in this field. It has enabled the interviewee to access material information from patients and other people to help her manage the ongoing projects. Application of problem-solving techniques helps health institutions to increase sufficiency at work. They also enjoy the advantage of controlled conflict within the organizations. With suchbenefits, employees have a humble time to work on their daily project and hit targets. It is recommendable for the government to increase the number of staffs in this field to reduce the amount of pending workload. That will also lead to the early completion of projects locally and globally.
References
DeLaurentis, D., & Callaway, R. K. (2004). A System-of-Systems Perspective for Public Policy Decisions. Review of Policy Research , 21 (6), 829-837. doi:10.1111/j.1541-1338.2004.00111.x
Healey, B. J., & Lesneski, C. D. (2011). Transforming Public Health Practice: Leadership and Management Essentials (1). Hoboken, US: Jossey-Bass
Johnson, J. A. (2013). Introduction to public health management, organizations, and policy . Clifton Park, NY: Delmar.
Trochim, W. M., Cabrera, D. A., Milstein, B., Gallagher, R. S., & Leischow, S. J. (2006). Practical challenges of systems thinking and modeling in public health. American Journal of Public Health, 96 (3), 538-46. Retrieved from https://libraryresources.columbiasouthern.edu/login?url=http://search.proquest.com.libraryresources.columbiasouthern.edu/docview/215094269?accountid=33337
