How can we communicate `more effectively? Proper and effective communication is the primary key to our interaction with other individuals. Mostly when it comes to communication, an individual often focus on written and spoken language to pass or communicate given information to the desired audience. However, language not only focuses on what you say but mostly how it is said. For example, when you say “Sorry” at the beginning of a conversation makes more impact than when you say it at the end of a conversation. The problem of communication is of interest to me since many people have poor communication skills and cannot communicate fluently to deliver instruction or even passing a message. Communication forms the basis of every aspect in our lives and therefore needs special attention and consideration. The question is important because when critically analyzed it will help to improve one’s communication and the way to communicate properly. The behavior of poor communication is considered a problem because in the world today individuals have failed to communicate effectively even in places of work causing unwanted mistakes and collisions.
Evidence
Evidence that can describe this problem of communication is some of the prominent psychological theoretical perspectives that can address the problem such as the biological approach and behavioral approach. Concerning the biological approach the nervous system, hormones and the general genetic makeup of your body can affect the behavior of a person causing an individual to have major problems in communicating effectively. Therefore, the biopsychologists explore the relations of the connections between the mental states and the brain, nervous system and also the hormones to check how well the actions, moods and also thoughts are faring. It means that an individual thinks in his or her manner because of the way their brain is and because of the needs of the body (Salthouse, 2016).
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The behavioral approach is mostly influenced by the external environmental stimuli which influence the behavior of a person in a certain manner and also which can be trained. This approach can cause ineffective communication since an individual do not care about how others think or what they are thinking as long as individual desires are met (Bandura, 2001).
Influence of contexts and assumptions
Each psychologist working using different perspectives will view the problem differently and finally providing an answer to the question. The problem at hand gives the psychologist and overview on how he or she needs to approach it and how the end product looks like. First, the psychologist that will look into the problem using the biological view would explain the problem is caused because of the auditory processing. An event where the brain recognizes and interprets sounds around an individual. The energy that humans hear is trapped as sounds and changed to electrical impulses that can be interpreted by the brain (Salthouse, 2016). Therefore, if the hormones or the mood affects the brain, it will cause the brain to interpret the sounds wrongly and causing ineffective communication since an individual may respond wrongly. The individual will not recognize the differences between sounds in words even if the sounds are loud and clear (Salthouse, 2016). The best way the psychologist would try to answer the question to an individual whose concerns is based on speech development is to talk to a doctor who may refer the person to a speech-language pathologist. The pathologist is trained as personnel in evaluating and treating people with language and voice disorders that affect effective communication (Salthouse, 2016).
Secondly, a psychologist that will view the problem using the behavioral view would explain the problem of effective communication using some of the behavioral characteristics such as culture and how it affects effective communication. People of different cultures find it hard to have an effective communication since culture has provided people with a different manner of thinking and interpreting things in the real world. Such that a word can mean different things to people who are from different cultures, even if they speak the same language (Bandura, 2001). Due to this translation has to be used hence causing the chances of misunderstanding to increase. The psychologist would try to answer the question best by giving proper tips to become an effective communicator by avoiding behavioral constraints. The individuals need to check on their body language because the body speaks more than the words. The body language check helps in avoiding misinterpretation of the words. Secondly, work on the tone when communicating this will ensure that the words are pronounced properly and with the right meaning, therefore becoming an effective communicator (Bandura, 2001).
Student’s position
On my evaluation, I agree on the biological perspective more over the behavioral view. It is because the biological perspective seems to be more of realistic since many people have been diagnosed with mental problems which have increasingly affected their communication skills. Furthermore, they are not only poor communicators but also poor receivers. They cannot comprehend any instruction properly and complete a task. However, there is an alternative psychological perspective that is known as the cognitive approach which explains expectations and emotions determine such behavior changes. The individual can solve a problem basing his arguments on past experiences. Therefore, from a cognitive perspective, an individual may become an effective communicator by learning from previous mistakes made. The conclusion has a positive impact on me since I am well able to differentiate between the two psychological perspectives that explain the problem of effective communication in human behavior. The conclusions are important because they add value to the critical thinking research on problems that affect human behavior.
Conclusion and related outcomes
The conclusion has an impact on psychologists and the society at large because they are challenged to be effective communicators by preparing themselves and avoiding constraints that may make them be poor communicators. Also, when some of the signs of ineffective communication are spotted early, it is vital to deal with them at an early stage to avoid long-term effects, especially in children. Furthermore, a more and profound study should be investigated the area concerning behavioral and cognitive psychological perspective in explaining the problem of ineffective communication as a problem in the human behavior. The conclusion is free of any dangers to the society and has its positive implication on the economic and educational sector since individuals would be effective communicators, and the business would run smoothly hence making the economy to grow.
Ethical considerations
Responsibilities – what duties and obligations apply? One has the responsibility as an individual to help someone become effective in communication. Effective communication can be achieved either by helping or by advising him or her to seek medical help by professionals.
Character- what actions best reflects who I am and the person I want to become? The character of a person definitely can affect his or her ability to communicate effectively. If one tends to something that behavior will not change hence during communication the individual will probably misinterpret the information because of his or her character and behavior.
Fairness- how can I act equitably and balance legitimate interests? To be fair is to ensure I communicate effectively hence I will avoid poor communication and this will help others to communicate effectively.
References
Bandura, A. (2001). Social cognitive theory: An agentic perspective. Annual review of psychology, 52 (1), 1-26.
Salthouse, T. A. (2016). Theoretical perspectives on cognitive aging . Psychology Press.
