Cross-cultural communication is a process that involves the recognition of both the differences and similarities that exist among cultural groups with the aim of engaging effectively within a defined framework. The implication of cross-cultural communication at the workplace entails understanding different business customs, beliefs, as well as communication strategies. This paper explores the concept of cross-cultural communication based on a collaboration I have with a colleague from a different cultural background.
Effective collaboration with a colleague from a different cultural background requires one to pay attention to various principles of cross-cultural communication. Regarding the collaboration I have with my colleague, I would first consider the aspect of awareness as a key principle in cross-cultural communication. Before engaging someone from a different culture, it is important to understand that different cultures have multiple ways of doing things ( Maude, 2011). This principle would enable me to understand what my colleague’s culture considers moral and immoral. The second principle that I would consider is humor. In the course of the project, I will pay key attention to humor. Some cultures may find it unpleasant to make jokes when involved in business. In that regard, I would avoid making jokes, especially those that my colleague’s culture finds offensive. I would also consider being open throughout the project. Indeed, it is unwise not to open up and ask questions due to nervousness just because one is afraid to make mistakes.
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Notably, some of the challenges of cross-cultural communication include roles and norms, dissimilar approaches to decision-making, stereotyping, different conflict management techniques, and ethnocentrism. Despite all these challenges, working with a colleague from a different culture is beneficial since it promotes diversity ( Maude, 2011). In my case, I would gain knowledge by sharing ideas with my colleague leading to the acquisition of a diverse pool of knowledge. The collaboration may also lead to increased productivity as a result of contributing ideas from different cultures to the project.
In conclusion, culture difference is the leading cause of communication inefficiencies. Individuals can ensure effective communication while collaborating with colleagues from other cultures by being open, being aware of their colleague’s culture, and by paying attention to humor, especially those that other cultures find offensive.
References
Maude, B. (2011). Managing cross-cultural communication: Principles and practice . Macmillan International Higher Education.
