Communication is an instrumental part of cooperation and operation. The critical purpose of discussion and address is to pass a message to the audience with the anticipation of getting feedback over the same. While many people will talk, many will fail to communicate due to the poor planning of the various strategies that would go best with the audience that they intend to address. However, during my role as a supervisor, I learned that a well-planned address and communication strategies have a fulfilling satisfaction that derives the most desired result from the audience. Reflective communication as I came to acknowledge have better results than unplanned discussions.
While working as a retail supervisor, my task was always to achieve the organizational sales target that was heaped upon me. In accordance to the writing by Munter and Hamilton (2013) in the “Guide to Managerial Communication, Effective Business Writing and Speaking,” I practiced on organizing my message in a way that it achieved the targeted purpose. I always addressed my sales representatives in an organized manner by putting the key points first in the order of their relevance. Active address allows for moments of questions from the audience ( Gargiulo, 2014) . That by providing the audience some alternatives to compare was the surest way of juggling their thought process and enabling them to better understand my intended message ( Munter & Hamilton, 2013) .
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The address to my team also allowed for moments of storytelling within the speech. The stories allowed for the message tad my key points to be more concrete while also increasing the keenness of the audience. I also noticed that by telling stories during my address to the team, I was able to inspire them to do more by engaging them emotionally. I managed to build a relationship with clients and audience, clients by relating to their real-time situations.
Through reflective communication and address to my team, the results were surprising. For the first time, I was able to record the highest increase in sales as my region led in the sales target achievement for that quarter. There was an increased sense of responsibility and self-drive in the team. I managed to achieve better cooperation and understanding with my team as well as among themselves.
References
Gargiulo, T. L. (2014). The strategic use of stories in organizational communication and learning . Routledge.
Munter, M., & Hamilton, L. (2013). Guide to managerial communication . Pearson Higher Ed .
