First things first, you have to be looking smart, this will give the other person a good impression of you and the planned change of developing a rapport starts. Then you have to employ good communication skills; relax, smile whenever necessary, listen carefully, and be relevant. When the client shows signs of decreased resistance, you know you are almost clear to move. They have also to show other signs like asking fewer questions about the issue, more self-motivational statements and enquiring more about the planned change. After that, you will be sure to move on to discussing the planned change.
The main method of assessment used is to offer a menu of the planned change process. Research says that offering a choice to clients motivates them into discussing the topic under interest. I am quite familiar with giving choices, and I support this as an assessment process. There are currently no interventions aiming at diversifying clients in my agency. However, I would suggest having a list of community resources along with diverse engagement options that can help us come close to clients and understand them at personal levels.
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My agency deals with reforming lives of drug users use medication as the main formal evaluation technique. We also involve clients in small groups where clients can meet and try to open up on their experiences in drug use. Some groups can also be just for supportive purposes among clients. I would suggest that we open up a medical center that we can use as a major evaluation tool for checking the progress of our clients.
All these four stages follow each other in a logical and mutually exclusive manner. We have to develop rapport first with our clients. Only after that will they be willing to join our program. Then we give them options that make them feel comfortable with us. Afterward, we can help in transforming their lives.