Communication takes place every day whether in a business premise, intrapersonal and interpersonal communication. The manner in which a message is sent and the way in which an interpreter interprets it can make a significant impact in a communication process. The effectiveness of a communication process determines the positive or negative feedback from the person taking the message ( Doleski, 2015) .
Interpretation of a message
Sender: the intention is to pass a message that is comprised of meaningful words from one’s world.
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Receiver: the receiver of a message is one who decodes it to get the meaning, which is not easy. Judgments are then made through a consideration of some subtle cues, such as the tone, voice, smiles, handshake, and ambiguous word usage.
Channel: the pathway in which the message uses to reach the receiver that is face to face, email, phone, and fax.
Message: information intended to be passed through from one person to another. A message can be effective or ineffective.
Feedback: These are the verbal and non-verbal information that is sent back from the receiver and sender.
Noise: noise distracts the message that is being sent by the sender.
Context: This is the occasion, the time and the place where the communication is taking place.
Simultaneous and continuous: There are the actions that are there in the communication process. A lot of messages are simultaneously sent at a guise of a smile.
In the Fran Richard case, an element of noise can be considered as the transactional model which is a difficult element to get right. The meeting is happening or taking place in a town council which is very loud, and we are not the only one's conversation before the meeting commences. Therefore, controlling the noise pollution around is very hard and would be difficult to tell if Fran and I will meet again since the last words were unpredictable “I will call you soon,” and he is a busy person.
Reference
Doleski, O. D. (2015). Integrated Business Model: Applying the St. Gallen Management Concept to Business Models . Springer.
