I interviewed James Norris, an IT administrator in a local bank. He has a networking degree from Birmingham University with experience in maintaining, configuring, and installing personal computers. He is also proficient in Ethernet networks, file servers, and network cabling. Norris has also trained in programming and has engaged in making various programs to solve different problems.
During the interview, I learned that Norris became interested in IT after watching his father use his computer and various software to solve IT-related problems. Moreover, his interaction with technological devices like iPod shuffles to listen to music. His typical day commences at five AM with a few minutes of meditation, work out, replying to emails, and taking breakfast before reaching his office at 8 am. Norris says that his enthusiasm for solving IT-related challenges while watching his clients' satisfaction makes him enjoy his work. However, he experiences challenges like the creation and installation of programs that must solve expected needs. Moreover, he must ensure that all his works solve the expected challenges. Some IT professionals experience challenges in handling life-work balance due to work-related demands. Norris asserts that he has dedicated time for work, himself, and his family and friends. Therefore, he suggests that anyone wishing to join the IT profession must exercise dedication and develop crucial soft skills like resilience, communication, creativity, resilience, and project management. Moreover, one should have forecasting skills to perceive IT-related challenges and provide relevant solutions.
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Questions
What sparked your interest in this career field?
I grew up around technology as I watched my father use his computer and software to conduct various operations. I started listened to music on an iPod shuffle when I was small. I slowly learned that every business needs technology in solving various operational issues.
What does a typical day entail in your line of work?
My day commences at 5.00 A.M. with a ten minutes meditation and work out until 6. A.M. I then read and respond to my emails and take breakfast at 7. A.M before proceeding to work. By 8. AM, I sit by my desk and check out my work schedule of the day. I engage in various work-related activities while taking a few breaks and leave for home at 5.00 P.M.
What do you like most about your career field?
I like most about my career: the flexibility of work hours, versatility to do various tasks, and the ability to work virtually. But what I like most about my job is the ability to solve various IT-related challenges and provide suitable solutions to my clients.
What are some challenges you face in this career choice?
Some of the challenges that I face are perfectionism in installing and creating programs that must meet client needs and solve their problems. Innovation is crucial in facilitating new developments and concepts that will solve current market needs. Another challenge is ensuring that my solutions fix the problems of my clients.
How do you handle your work-life balance?
Technology is mind tasking and demanding career. I balance my life by taking breaks when I feel that the mind is saturated. Moreover, I rarely take office work home and instead spend the time away from work socializing with family and friends, meditating, or working out.
What suggestions do you have for someone interested in this field?
The IT profession requires knowledge of computer networks. Moreover, anyone wishing to join this field must ensure they have dedication, communication skills, resilience, creativity, and project management skills to perceive current market needs and provide relevant solutions.
