Workplace conflicts are inevitable when people from diverse backgrounds and distinctive work styles are in play for a purpose-driven objective. A dispute in the healthcare sector should be resolved or else managed. There are innumerable impacts brought about by the differing roles. The organization should move fast in coming up with potential solutions based on interpersonal, organizational and conflict-resolution perspectives to ensure that they prevent future incivility within the healthcare sector, which may have serious consequences.
Conflicts might arise from different dimensions, for instance, insults, non-cooperating, bullying, and also anger issues. The impacts that occur from the disputes can affect the outcome in personal clashes to misunderstanding communications and can lead to organizational mismanagement. The negative effect of conflicts can be disruptions in the workplace, a decrease in productivity, failures in projects, absenteeism, and a resultant termination. Emotional stress can be a leading cause and also an effect cause of conflict.
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Although the most significant portion of conflict resolution in the healthcare sector is dependent on supervisors and managers, it is the responsibility of the employees to initiate the first steps of conflict resolution. The employees should initially try and resolve the situations at the personal level perspectives with their co-workers before they could proceed to higher authorities. The healthcare sectors should employ potential conflict resolution strategies, such as conflict management training. The training can take the form of one-day workshops or one-on-one sessions. The organization should come up with a written rule that is understandable to employees on ways in which conflicts should be resolved. Written rules can be communicated to the employees through an employee handbook. Another way in which an organization can communicate is through contracts and agreements with specified high-level individuals. The organization needs to make selections based on the healthcare workplace conflicts that may arise.