Tourism is the second largest source of revenue to the government after agriculture which is the backbone. Tourism is the visiting of a place or a country in order to view the landscape and whatever mother has provided in addition to ancient tools which are always kept museums for viewing by tourists. Tourists can be categorized into two groups, that is, the domestic and the international tourist. Domestic tourists are the original citizens of a particular country while an international tourist is the one traveling from another country to the country to be toured. Hospitality is the generous and friendly reception and the entertaining of strangers or visitors. Hospitality and tourism go hand in hand and thus on the same industry. Tourists usually get warm receptions whenever they land in their country of choice. To keep tourists flowing in a particular country, tourism and hospitality management has to be effective to appeal to them and make them feel safe. Developments in both sectors are recommended to ensure that tourist's needs are met and thus improve the sector's image.
Hospitality and tourism depend on each for their survival. Hospitality involves things like accommodation, kindness, services, care, and protection help among others. Without hospitality, tourism will gradually go down and thus have poor results. With hospitality, tourists are assured of help in understanding certain things like the local dialects, the ways of living of a particular people among other things. Hospitality also involves clubs, hotels, restaurants, transport catering and much more (Hassanien & Dale, 2013). Tourism, on the other hand, is depended on by the hospitality industry. This is simply because tourists will occupy hotels and restaurants thus promoting hospitality. During a global economic crisis, there was a clear proof o renewed enthusiasm in 2009 unlike in 2008. There were new 98000 rooms in Asia-Pacific, 138, 000 in Europe and 170, 000 in the Northern America. This increased by a percentage of 1.9%, 2.2%, and 3.1% respectively. Also, both the Middle East and the Latin America made significant improvements in new rooms, and Middle East had 52, 700 rooms which 4.2% and Latin America had 63, 600 rooms, standing at 4.8% (ILO, 2010). This showed a significant development in the hospitality industry.
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The growth of the hospitality industry can be rated among the top and fast growing industries in either a developed or developing country. The growth of the hospitality industry can be linked with the changes which are evident in its development. For instance, in China, faster economic growth has resulted in the promotion and the development of the domestic tourism. This accounted for more than 90% of the total tourism industry, which was for the arrival of tourists (Abu, Chik, Hashim, Radzi, & Zainal, 2012). People who are involved with the hospitality industries are always considered to be the backbones for all the daily functions since services provided need human factor (Abu et al., 2012). We can, therefore, relate the hospitality industry with the other industries including tourism, offering services that involve the human factor in disregard the involvement levels (Abu et al., 2012). Hospitality and tourism require highly skilled and well-trained personnel so that there is high service delivery in the sectors. High service delivery will live the served parties satisfied without complaints thus contributing to further growth and development.
As a result of good management and being well developed, both industries hospitality and tourism are growing contributors to a lot of national economies, thus promoting further development. According to The World Travel and Tourism Council, it is estimated that contributions arising from the travels by tourists contributed to the GDP by US$5751 billion in the year 2010. By the year 2020, it is estimated that the amount will double to US$11, 151 billion (Nunkoo, 2015). In Malaysian, the government has come up with plans for developing different durations with intentions of enhancing sustainable developments for the country. Development in Tourism is one of the key elements in the plans for development. On every plan that is drafted by the government of Malaysia, there is special emphasis placed on the tourism sector, for instance, the ninth and tenth Malaysia Plan which is for analyzing the development of the tourism sector. Furthermore, Malaysia has come up with Economic Transformation Program (ETP) which will further enhance the economic developments within the country tourism being one of them.
In 2006-2010, during this period The Ninth Malaysia Plan was adopted. During this period there were dynamic efforts directed to the tourism industry, which aimed at increasing its contributions to the economy. The main focus during this period designed to enhancing Malaysia's fame in tourism destination around the globe while at the same time it promoted domestic tourism (Siwar, Ismail, & Bhuiyan, 2013). The plan was undertaken so that tourism infrastructure would be developed as well as tourism resources. A lot of efforts were given on ensuring that there would be an increase in the innovation and facilities for the services and products related to travel. A lot of concerns were directed towards the continuation of attaining more sustainable development in tourism (Siwar et al., 2013).
In the periods 2011-2015, The Tenth Malaysia Plan was adopted and addressed the development of tourism just like the first period. This tenth plan focused on developing iconic and exciting initiatives in tourism, in addition to proper management of the existing tourism destinations. During this time, Malaysia aimed at being among the top 10 nations in the world with a global receipt in tourism (Siwar et al., 2013). All the two plans ninth and tenth aimed at developing and taking tourism to another different spot, not in the country Malaysia alone but also in the world, thus making it a global destination for tourists.
When hospitality and tourism are well managed and developed, they become more efficient in delivering their services to tourists. With proper management in hospitality, tourism in boosted thus improving the economy. Also, with excellent management and development of tourism resources, more tourists will be attracted to the country thus causing a flood of tourist in the country which will as well boost the economy. Here the relation between hospitality and tourism is clearly seen in the way they relate to each other, which is more like a symbiotic relationship. Both hospitality and tourism industry benefit from each other as they benefit the country's economy as well thus earning more revenue.
Reference
Abu R., Chik T. C., Hashim R., Radzi M. S., & Zainal A. (Ed’s) (2012). Current Issues in Hospitality and Tourism: Research and Innovations . CPR Press.
Hassanien A. & Dale C. (Ed’s) (2013). Facilities Management and Development for Tourism, Hospitality and Events . Boston, MA: CABI Publishing
International Labour Organization (ILO). (2010). Sectoral Activities Programme, Developments and challenges in the hospitality and tourism sector. Issues paper for discussion at the Global Dialogue Forum and the Hotels, Catering, Tourism Sector 23-24 November.
Nunkoo R. (2015). Special issue: Tourism and hospitality development in African economies: Perspectives and challenges. Development of Southern African, 32(3), 275-276.
Siwar C., Ismail M. S., & Bhuiyan H. A. 2013). Tourism Development in Malaysia from the Perspective of Development Plans. Asian Social Science , 9(9), 11-18.
