Broad Subject
To conduct training at BCH to influence the transformation of the perception regarding diversity in the workplace thereby achieving team-building spirit, appreciation of each other, working on both self and colleague improvement.
Statement of Purpose
Due to low-performance experiences, reduced employee retention, and turnover, there is a salient necessity to alleviate discrimination and subsequently diversify culture at BCH. This objective is to be achieved by conducting educative programs that enhance the effectiveness of diversity.
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Annotated Bibliography
Training Today. (2016). How to Conduct an Effective Training Session. Business and Legal Resources . Retrieved from http://trainingtoday.blr.com/article/
The resource is an article describing how to conduct a training session following the fulfillment of all the preliminary requirements such as a needs analysis, presentation of objectives, garnering support from the management, as well as preparation of the training schedule. The article indicates twelve fundamental steps required to conduct a successful training session. Among the steps, fundamental ones include feedback on the training session, analysis of the session, avoiding distractions and veering off from the objectives, and providing an adequate explanation to the trainees. The article will, therefore, be crucial in the recommendation report as it will highlight and demonstrate the significant areas of the training session that could be implemented practically during the BCH training. For instance, insights from the article will be used to provide and recommend important aspects such as ensuring the training session at BCH is fun, building self-esteem and encouraging participation of the BCH staff to guarantee a positive outcome. The article is a web resource published by BLR, an information service and technology company that has had 20 years of experience working with renowned companies to drive and achieve success. As such, it is credible and relevant to the training.
Shemla, M. (2018). Why Workplace Diversity is so important, and why it is so hard to Achieve. Forbes Media . Retrieved from https://www.forbes.com/sites/rsmdiscovery/2018/08/22/why-workplace-diversity-is-so-important-and-why-its-so-hard-to-achieve/#65388dfe3096
The information from this magazine article by Forbes Media is credible bearing in mind that Forbes is a reputable newspaper company. In addition, the magazine has been authored by Dr. Meir Shemla, an associate professor in the Department of Organization and Personnel Management at Rotterdam School of Management making thus making it source credible. In brief, the magazine discusses the benefits of workplace diversity such as access to a broader range of talent, provision of insight regarding the needs of all clients, profitability, enhanced performance, and effectiveness of the organization. The magazine also explains why it has become challenging to achieve diversity and provides techniques for maneuvering the challenges. As such, this web resource will be essential to the recommendation report in furthering the awareness or education objectives to both the management and the BSC staff regarding means through which diversity can be achieved. For instance, since the main aim of the report is to spread awareness and provide recommendations, illustrating the importance of diversity and how to realize it will be in fulfilment of the report’s objective both to the management and the staff culminating in cohesiveness among employees and the bolstered performance of BCH.
Etheridge, N.A. (2015). Effects of discrimination in the workplace. US Army . Retrieved from https://www.army.mil/article/142799/effects_of_discrimination_in_the_workplace
This web resource is an article authored by Neslie Etheridge of the Communications-Electronics Command from the Equal Employment Opportunity office of the US Army. As such, its quality and credibility are ensured. The article discusses the deleterious effects of discrimination in the workplace by race stating that the phenomenon is associated with negative health outcomes based on NIH meta-analysis of previous studies. The author then discusses how leaders can intervene in promoting cultural diversity as well as awareness of the salience of a diverse workplace. Indeed, the primary objective or purpose of the recommendation report is providing education and awareness to enhance the effectiveness of diversity. As such, the article recommends ways in which leadership or management can promote cultural diversity. This will be important to BCH in the long-term achievement of success of the training session. For instance, by highlighting the importance of workplace diversity in the report, which is to be used as a framework in the training session, BCH staff will gain fundamental insights of embracing diversity thereby ensuring the success of the training as well as lean towards team-building.
Mayhew, R. (2018). Why Is Diversity in the Workplace Important to Employees? Hearst Newspapers . Retrieved from https://smallbusiness.chron.com/diversity-workplace-important-employees-10812.html
The source is web resource; an article authored by Ruth Mayhew, a holder of Master of Arts in sociology from the University of Missouri-Kansas City. The author is also considered as human resource subject matter expert. Her experience in the subject, academic qualifications, as well as the publication by Hears Newspapers (a credible media company) makes the source reliable and trustworthy. The author discusses the importance of diversity in the workplace, especially to the employees. Among the benefits of embracing diversity includes mutual respect, conflict resolution, job promotion, improved business reputation, and increased exposure due to differential experiences. The article will be crucial in the recommendation report as it adds to the overall debate regarding the importance of embracing workplace diversity, but this time from the employees’ point of view rather than the business. It will also be essential in providing information on certain aspects of training such as choosing a trainer who can communicate recommendations drawn from the source.
Robson, F. L. (2016). Southwood School: A Case Study in Training and Development . SAGE. https://shrm.org/academicinitiatives/universities/teachingresources/Documents/Southwood_T%20and%20D_Instructor's%20Manual_FINAL%20(1).pdf
The source is an electronic-book (e-book) authored by Fiona Robson with correspondence from the SHRM, a reputable organization of all things Human Resource Management making the resource credible and reliable. The source discusses a sample training session of the Southwood School step-by-step from needs analysis to the evaluation of the training. It also highlights fundamental aspects of a training session such as role-playing, how to deliver the training, evaluation of the program, as well as needs analysis. However, these aspects have to be employed in a certain order. Further, the source emphasizes the importance of communication during training. In this regard, the source could be essential in providing fundamental insights into conducting the training sessions. For this reason, the source contributes to the report by highlighting knowledge on how to conduct training that could be recommended to BCH and the upcoming training program. For instance, recommending needs analysis will ensure parallelism and compliance with the statement of purpose thereby planning a comprehensive analysis around it.
Erolin, A. A. (2016). Diversity in an Organization: A Case Study of how Diversity is addressed in a Multi-National Organization . Education Doctoral Dissertations in Organization Development . 47. Retrieved from https://ir.stthomas.edu/caps_ed_orgdev_docdiss/47?utm_source=ir.stthomas.edu%2Fcaps_ed_orgdev_docdiss%2F47&utm_medium=PDF&utm_campaign=PDFCoverPages
The source is a doctoral education dissertation by Alexander Erolin from the University of St. Thomas, Minnesota. As such, its reliability and credibility is ensured. It is a study of how race or ethnicity affects relations in an organization in terms of how demographic shifts affect the organization and how the organization responds to such changes. The author conducts this study by using a multi-national humanitarian organization as the case study. The source, therefore, provides a research perspective on the issue of diversity; the impact or stereotypes, how ethics and morals affect diversity, individual perspective of employees, management structure and ethnicity, and modes of communication. Indeed, the source not only adds to the general debate of diversity in the workplace but also provides fundamental insights into achieving diversity in the workplace. As such, it will be essential in the presentation of recommendations on how to conduct BCH training program that ensures incorporation of diversity into BCH similar to the case study. For instance, in creating awareness and celebrating of different employees cultures in the organization, employees would feel appreciative, harmonious, and equal thereby working as a single unit in optimizing operations at BCH.
References
Erolin, A. A. (2016). Diversity in an Organization: A Case Study of how Diversity is Addressed in a Multi-National Organization. Education Doctoral Dissertations in Organization Development . 47. Retrieved from https://ir.stthomas.edu/caps_ed_orgdev_docdiss/47?utm_source=ir.stthomas.edu%2Fcaps_ed_orgdev_docdiss%2F47&utm_medium=PDF&utm_campaign=PDFCoverPages
Etheridge, N.A. (2015). Effects of discrimination in the workplace. US Army . Retrieved from https://www.army.mil/article/142799/effects_of_discrimination_in_the_workplace
Mayhew, R. (2018). Why Is Diversity in the Workplace Important to Employees? Hearst Newspapers . Retrieved from https://smallbusiness.chron.com/diversity-workplace-important-employees-10812.html
Robson, F. L. (2016). Southwood School: A Case Study in Training and Development . SAGE. https://shrm.org/academicinitiatives/universities/teachingresources/Documents/Southwood_T%20and%20D_Instructor's%20Manual_FINAL%20(1).pdf
Shemla, M. (2018). Why Workplace Diversity is so important, and why it is so hard to Achieve. Forbes Media . Retrieved from https://www.forbes.com/sites/rsmdiscovery/2018/08/22/why-workplace-diversity-is-so-important-and-why-its-so-hard-to-achieve/#65388dfe3096
Training Today. (2016). How to Conduct an Effective Training Session. Business and Legal Resources . Retrieved from http://trainingtoday.blr.com/article/
