During the consultation sessions at the writing centers, there exist two dimensions for problem solving, which is the ability of the consultant to solve the problem that has appeared during the sessions, as well as the ability of the consultant to assist several students on how to solve the problems within their own papers and at their own personal level. Basically, problem solving is the process of finding elaborate solutions to a very difficult or complex issue. In relation to the perspective of Writing Centers, it is true that problem is anything that actually hinders the progress of the objectives (Cottrell & Eisenberg, 2001) . As a consultant, this can be a hard time situation while assisting the consultee with whatever they want assistance with. The consultee on the other hand, this could be the trying moment to acknowledge their paragraphs or may be adopt several ideas for their papers. For example, when a student is doing a math problem, he or she has to work out the way for a solution as well as to ensure that key steps are taken into considerations.
Steps to Problem Solving
Generally, the main vision of this particular idea for the writing center is to enable students solves various problems with ease in future without any problem. Here are the major steps to the problem-solving process: Defining the problem, Gathering the facts, Evaluating and selecting the alternative and finally implementing the solution.
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Defining the Problem
Typically, this is the first step of the problem solving and is considered to be the most challenging step of all (Myers-Breslin, 1999) . Once the problem has been efficiently defined, there is need for one to gather and collect adequate information by answering the questions, who, what, when as well as where.
Gathering Facts
After defining the problem, there is need for the consultant to gather facts by requesting the student to explain their ideas in order for you to be able to understand them better as well be informed adequately to assist them in making the best solution.
Evaluating and Selecting Alternatives
Always the best way to determine an appropriate solution is to be able to represent the problem either internally or may be externally. In fact, one can just work on the problem in your own mind, or may be write it down on a piece of paper by keeping in mind both goals as well as the challenges. Therefore, here are some of the key ways to help in finding the most effective solutions: The systematic trial and error method as it helps in solving simple problems (Myers-Breslin, 1999) . Similarly, one step closer by actually looking for just one step ahead of what will lead one closer to one’s objectives. Breaking down the problem in to parts that are manageable and controllable is also enable one to find effective solution. Lastly, through the use of the past experience as well as the knowledge can help solve the problem.
Implementing and Evaluating the Solutions
Basically, after creating the list of the already generated options. Thus, one is needed to select one or may be several solution options from the near top list of the generated solutions to make it a trial. For instance, does the solution meet the goals set by the problems?
Benefits of the Problem Solving in the Writing Center
Generally, here are some of the benefits of the problem solving process in the writing center: Firstly, problem solving will allow the student to focus on what is making sense. Similarly, the problem solving will enable the students to believe in their ability to think critically while making decisions. Finally, the problem solving will enable the students to acquire an entry point that allows them to be working on the same particular problem.
Conclusion
Basically, the idea of the problem solving is considered to be a very important issue as it will enable students to acquire adequate skills when in need of solving a particular problem. Therefore to the Writing Centers, the problem solving process will enable both tutors and students to identify a problem and come up with elaborate plans on how to solve it.
References
Cottrell, J. R., & Eisenberg, M. B. (2001). Applying an information problem-solving model to academic reference work: Findings and implications. College & Research Libraries , 62 (4), 334-347.
Myers-Breslin, L. (1999). Administrative Problem-Solving for Writing Programs and Writing Centers: Scenarios in Effective Program Management . National Council of Teachers of English, 1111 W. Kenyon Road, Urbana, IL 61801-1096 (Stock No. 00511-0015: $22.95 members, $29.95 nonmembers)..